Just got a few. What can I do to eliminate the chemical smell. It's keeping me from using them!

It is possible to wash them in a washing machine in warm water with a bunch of towels on top. You'll have to push the pillow under the water a few times throughout the cycle. I also run it thru an extra rinse cycle. Also a dryer sheet and the air dry cycle on your dryer. Just remember NO heat.

is the exterior covering washable?

For anyone else who wants to know, while this is supposed to be spot cleaned, you can put it in a pillow case and safety pin it shut or use one of the fine mesh (like Woolite or Tide brands) lingerie bags. Wash it on gentle and then air dry it. I even wash kids' stuffed animals that way, and they come out like new. It WOULD be nice if it came with a slip cover, but it doesn't, so this is an alternative way to wash it and get it really clean.

No...it is filled with tiny styrofoam beads. If it gets a hole in it a small child could choke or suffocate on the tiny styrofoam beads. I would NOT recommend it for small children or a toy. It's not very comfortable as a neck pillow either & im not sure why it got decent reviews. I would give it 1 1/2 stars & that's being generous. :/

does the cover come off for washing?

No but if you have a newer type of washer and put it in a pillowcase cover (they have a zipper closure) to wash on a delicate cycle it will be fine. Over time washing will force beads to come through the fabric because of the high velocity spin...but if you use the zip pillowcase it won’t get the beads all in your washer..

Manufacturer	Cloudz
Model Number	PIL-034019
Package Dimensions	31.5 x 30.9 x 11.6 cm
Material	Polyester, Polyester Blend
Color	Black
Size	12.6L x 12.2W x 4.33H
Special Features	Cooling
Package Weight	0.16 Kilograms
Batteries Required	No
Batteries Included	No
Material Care Instructions	Machine Wash
Brand Name	Cloudz
Country of Origin	China
Item Weight	5.6 Ounces

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