828LM - Internet Gateway - Only Works with LiftMaster Security+ 2.0 Garage Door Openers - Smart Control for MyQ-Enabled Devices Including Gate Operators - Ethernet connectivity only

Tu celular se convierte en una extensión para el acceso y control de tu garage

Works great, just as advertised

There seems to be a number of now outdated videos to help setting up this device so I thought it worth while to provide more recent information. Even the most recent video I found seems to be slightly different than my experience but it was the most helpful. Having said all that, it is easier than I would have ever expected. 1. You will need to download the My Q app onto your phone and set up an account. (Note: This is not the same as setting up an account with Chamberlin or Liftmaster. (I discovered that the hard way.) 2. Write down the serial number off the back of the unit. You will need that. 3. Plug the cables into the device. (Power and Ethernet cable) This device will live by your router and is hardwired to it. The videos I found said the blue power light will illuminate. On mine, it flashed for a moment when I applied power and then remains out. The green light will start blinking and go solid in a very short amount of time, at least in my case. It is now ready. 3. When you begin the setup in the app, you will find "Smart Garage Hub" in the devices. Do Not pick Garage Door. Once you select smart garage hub you will see pictures of the various types. Pick the one that looks like the 828LM and follow the prompts to enter the serial number you wrote down previously. When you get to the prompt, hit "allow for home data". Other settings can be adjusted later if you want. I left them at whatever the default was. (During setup, I did rename mine garage door.) 4. When it is time for pairing, you will go out to the garage and either press the YELLOW pairing button on the ceiling opener, or if your wired wall button has a learn button under the smoke cover you can press that twice instead of climbing a ladder to get to the learn (yellow) button on the motor. Be prepared for this in advance so you know what you will need to do. When I did mine, I began with the door open. Once I got the message that the pairing was complete, I could see in the app the door was open. It didn't work immediately so I closed the door with the button and after that it worked as expected. Maybe I just didn't wait long enough or it didn't like the door being open to begin with, but after that it has worked flawlessly. When you send a close command through the app, there is a delay. the light blinks the door beeps to alert anyone that it is about to close. This is a safety feature and not a flaw. It would allow time for someone to get out of the way of the door. Also, from what I understand, you can control multiple doors, (or gates), with the one internet gateway as well as installing this app in multiple phones, such as your spouse. So, you could have three doors and control them all with one gateway. They MUST have a yellow learn button on the ceiling motor and say My Q with no other verbage with the My Q lettering on the side of the ceiling motor. Any time the door is open or closed, even when it is not through the app, you can be notified of its status unless you disable that notification. Anyplace your phone has an internet connection, you can control the operation of the door. (You're at the grocery store and don't remember if you closed the door. You can check the app and close it if you forgot, or open it for someone if needed.)

I bought this because my sister accidentally left her garage door opened overnight; and being unaware of this the contents therein were burglarized. That's when I bought might. I also received a good amount of deliveries and I liked how I'd be able to remotely open my garage door to give others access. The setup of the unit really was a breeze, largely because it required an Ethernet (as opposed to a WiFi) connection to your network. However, I admit that setup was slightly confusing with two separate installation documents provided. Wisely I think, I watched two YouTube videos that ironed out the installation sequence "hands-on." I have a new 3-module (TP-Link) mesh whole home network system, and like at least one other here, was concerned because the two Ethernet ports on the module connected to my ISP's modem were obviously being used (1 IN from the modem, 1 OUT to an 8-port Ethernet switch), and the instructions state to connect this product to the router. HOWEVER, I found that the two Ethernet ports on one of my other two remaining modules worked perfectly, and simply used one of those. I received the solid green light (confirming connection) immediately. PERFECT! Registering the unit on the web was easy, and even going to my garage to press the "LEARN" buttons separately on each of my two garage door openers (I have two, one for the left and right, resp., outwardly-open garage doors) took ONLY the requisite two (on each) presses (they were the wall units; if you go to the motor unit on your ceiling it is a single press). I then downloaded the app and very intuitively and within seconds set up an alert that should either of my doors be open for more than 10 minutes, I'd get both a push and email notification. That's exactly what I wanted. Lastly, I very much like the idea that should I get a mid-day delivery that includes my being in contact with the deliverer, OR, I can contact a neighbor, I can now open either my L or R garage doors and have them place the package or large box or furniture inside my garage. Of course it's a big help that I have a security cam on the garage door. Ultimately, this product and its attendant app does precisely what I wanted and expected it to do. EMBARRASSINGLY, I've actually owned it since mid-July, but just installed it here mid-December. OK, so that's on me and my ubiquitous procrastination. But I truly don't know why I waited so long because after I took 15 minutes to read the documentation and find a couple of online videos, the full process of adding two "devices" (my left and right garage door openers, separately) took all of maybe 10 minutes. And now I have great peace of mind!

Product was easy to set up, and easy to use. Just read the directions. It must be hardwired to the internet, and it connects MyQ devices wirelessly. It requires a MyQ account to use remote monitoring and control on mobile devices via the MyQ mobile app. All that being said, this product has a MAJOR downside - SECURITY, or lack of of it! This device is a WIRELESS GATEWAY which cannot be accessed, managed, nor secured by the user whatsoever. This wireless gateway connects to MyQ devices, but Chamberlain refuses to disclose what type, if any, of wireless security standard is being used. It also connects to the MyQ Service, but Chamberlain refuses to disclose any information on the encryption protocols used to connect to the service. * Is the status of a garage door being open or closed being transmitted in PLAIN TEXT to the MyQ service? No one at Chamberlain could say one way or the other! WHAAAT? Chamberlain only provides scripted answers such as "proprietary information cannot be disclosed." So is Chamberlain developing their own encryption algorithms? If so, SCARY! If not, then why not simply disclose the use of proven encryption methodologies? Or even worse, is encryption even being used? With the rise of hacking of (IOT) Internet Of Things devices, Chamberlain should do everything possible to secure these devices. Not only are these wireless gateways a point of vulnerability on the network, but they are also a point of vulnerability to physical home security. Chamberlain product documentation as well as Chamberlain phone support is of little help. In fact it seems the (CSRs) Customer Service Representatives at Chamberlain purposefully try to avoid answering the question, and even seem to attempt to cloud the issue with meaningless technobabble and unrelated documentation. After several phone calls to technical support and many emails, it is my personal opinion this company is in no way concerned with the security of these devices, nor the security concerns of customers. Chamberlain also makes LiftMaster, Craftsman (rebranded Chamberlain), and Clicker. I DO NOT RECOMMEND THIS PRODUCT NOR ANY MYQ GATEWAY DEVICE