ZINUS 7 Inch Metal Smart Box Spring with Quick Assembly, Mattress Foundation, Strong Metal Frame, Easy Assembly, Full

After putting this boxspring together, I don't think I'll ever purchase a pre-assembled one ever again! Assembly was pretty easy, and the box has everything you need, including an allen wrench and a small ratchet. The instructions were specific about what order to do things in, but I just laid the parts out on my floor in their correct position, and snapped them together as I worked my way around. The powdercoating on the pieces feels high quality, and I did not notice a single sharp edge or corner. The pieces are all light but quite sturdy. I wanted a solid surface for a memory foam bed, and this seems to fit the bill. Something that worried me a little was whether the metal pieces would clank against each other when everything was assembled, but I think it'll be nice and quiet. The only place that metal could touch metal, there's a thin foam pad to prevent noise. At first I thought the cover was slightly undersized, but after getting all of the corners on, the material on the edges curves up over the top just a little on each side. It looks very nice once the mattress is in place. The ease of breaking this down to move it is a huge selling point. I don't plan on moving again in my life, but a large boxspring is a PAIN to move up and down stairs. This breaks down into a small enough package that you could easily move it up a spiral staircase. I would definitely recommend this to anyone who wants a sturdy base for their mattress, and especially to someone who has a tight pathway to their bedroom.

I love putting household items together, and this was no exception! The instructions are super clear and easy to understand. I had a little trouble because I had to stand it up at one point to click in the final corner, but other than that, it was actually enjoyable - threw on some music, had a glass of wine and within 30 mins it was on my bed frame! I am not strong and it was even ok to move from the room I put it together in to my bedroom. I will definitely purchase more items from this company, as this is excellent and I’ve been using it for many weeks as of now. Very, very strong metal frame - great for those of us who might not have great luck with things falling etc that might compromise a lesser frame!

the worst customer support - i made a mistake by not unpacking the metal box springs as soon as it arrived. I waited 5 weeks to unbox it and noticed 2 pieces were seriously bent up. It was too late to return to Amazon (past 30 days) so I filed a warranty claim with Zinus. No reply after almost a week. I then pulled up their website and used the chatbot assistant to request the status of my claim. The bot responded until I asked for status and then it stopped. Any question I entered after that didn't get a response (i tried this 2x same result). I called their 800 support line and went through the automated process to get to talk to a support agent. I was waiting supposedly in line to talk but after 5 minutes I received instructions from a recording to leave a message and someone would call me back. 3 days later and no call. I think I have been left holding the proverbial bag.

Easy to assemble except two pieces were missing. I tried to call the company for replacement but they wanted pictures, etc. instead I returned (very heavy) and was sent a new on. Good height, heavy duty, no squeeking and good price.

It's was okay