Reolink 12MP PoE Security Camera System with 4pcs IK10 Vandal-Proof, 145° Wide-Angle 12MP Cams Outdoor, Color Night Vision, Person/Vehicle/Pet Detection, 2-Way Audio, 8CH NVR with 2TB HDD, RLK8-1200V4

great system, used my old swann cables to pull the new ones in so quite a quick job to set up. My system needed a reset and you have to take the lid off to do this, it helps a little knowing something of electronics. Brilliant pictures, great megapixel views, being able to turn on the spotlights at night makes it all look daytime. Liked these cameras as fully enclosed so out of the way of spiders and idiots who may want to twist them around. Great step up from my old 1080p system.

Build quality of the NVR and Vandal Proof Cameras is excellent. Installation was straightforward including the addition of a Reolink PoE switch to simplify cabling in my home. It did require being left for 12 hours or so once all Ethernet cabling was connected and devices powered up to allow the network to stabilise. Can’t comment on reliability yet, so only four stars for now. Remote access via mobile phone proving problematic, some changes required to my router ports required. Reolink do provide some help in achieving this but a setup wizard would be better.

Following my previous review, you kindly replied and offered me a full refund. But Amazon does not let you “reply” to that comment because “I already left feedback”. So apologies I’ve been working out a way to get you a reply. I don’t want a refund and I trust your products I use other cameras of yours to protect my building sites and there brilliant. What would be super helpful, was if you had a back box for this camera. I’ve searched high and low and cannot see you have created one?. For other cameras you do, this would serve two benefits, it allows the user to tilt the camera and store the long cables they come with if they decided to wall mount them instead of have them installed on there soffit boards. If use done a back box for this camera it would have solved all my issues. Maybe this is a solution ? If not potentially I would look to just change them for another set of 12MP cameras you recommend? That are specifically for wall mount installation and if they have surplus cable maybe have a back box? I’ve attached a photo of what we had to do to store the surplus cable which wasn’t ideal because we spent a lot of money renovating the property using silicone render. It would have been neater with the back box but these cameras are an unusual shape as you know there not quite round. More of a round triangle type shape.