What are the requirements to use this card reader?

Have a Shopify account; it's not compatible with other platforms

How do I charge the Tap & Chip card reader?

Charge the Tap & Chip Reader using the provided USB cable or the dock for convenience. It takes 1-2 hours to fully charge, offering a week of battery life. Check battery level with the power button's status lights.

How do I connect the card reader to the Shopify POS app?

To use the card reader with Shopify POS, pair it with your device through the app. Once paired, the reader will automatically connect when both are on and in range. Ensure the reader is charged before pairing.

What happens if my card reader or dock is not working?

If the issues persist, report to Shopify Support via ≡ > Support > Report a bug in Shopify POS app. Support will contact you after submission to troubleshoot the device. Shopify may cover defects found when using the product as suggested.

Does this work with Square ?

No, Shopify's POS hardware is designed specifically for use with Shopify POS. It is not compatible with Square's point of sale system. To ensure seamless integration, it's best to use Shopify's hardware and software together.

Brand	Shopify
Manufacturer	Shopify
Product Dimensions	8.61 x 7.19 x 1.3 cm; 1.12 kg
Batteries	1 Lithium Polymer batteries required.
Item part number	TapNChipReaderNDock
Hardware Interface	Bluetooth
Mounting Hardware	Tap and Chip Reader, Dock
Number of items	2
Batteries Included	No
Batteries Required	Yes
Battery cell composition	Lithium Polymer
Number of Ports	1
Total USB ports	1
Includes Rechargeable Battery	No
Manufacturer	Shopify
Item Weight	1 kg 120 g

Shopify Tap & Chip Card Reader with Dock - POS Mobile Wireless Credit Card Reader Device + Holder Stand - Contactless Payment Point of Sale Station for Retail, Small Business

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