Sennheiser Consumer Audio MOMENTUM True Wireless 4 Smart Earbuds with Bluetooth 5.3, Crystal-Clear Sound, Comfortable Design, 30-Hour Battery Life, Adaptive ANC, LE and Auracast - Black Graphite

Great sound, perfect fit!!

I have used the Momentum True Wireless series since the first generation, and I’ve experienced the same reliability issue across multiple models. My MTW1 right earbud stopped working, and it was replaced with the MTW2, which worked well after that. Later, the right earbud failed again, and it took a long time to receive support from local service centers in different regions. In the UAE, I eventually received assistance and paid for a replacement. The MTW2 still functions well overall. Because of this, I decided to try the MTW4. Unfortunately, the new unit had the same issue immediately after unboxing: the right earbud produced no sound. After checking online, I noticed that other users reported similar experiences with this specific side of the earbuds. The audio quality is very good when the product works, but based on the repeated left-earbud failures I have encountered, the reliability seems inconsistent. I hope future models address this recurring problem.

Left bud stopped working less than a month. Tried resetting but nothing works. Seems to be a defective unit. How do I return or get a replacement.???

The sound quality itself is great. The ANC is awesome at blocking loud noises like speakers or cars. However, the ANC completely sucks at blocking any high-frequency noise, such as paper crackling or even mouse clicks. So just know that you won't live in complete isolation with this ANC.

Avant tout, je tiens à préciser que j'ai acheté ces oreillettes Sennheiser avec Amazon Seconde Main. Il s'agit de l'offre d'occasion proposée par Amazon pour acheter les produits qui vous intéressent à des prix bien plus bas que ceux de l'équivalent neuf. La livraison est en générale un peu plus longue que lorsque vous achetez un produit neuf, mais c'est très intéressant puisque selon l'état de l'occasion vous pouvez économiser jusqu'à 30% et plus. Les plus intéressants sont notés en tant que 'Comme neuf' ou 'Très bon état', le second étant toujours moins cher que le premier. Dans les deux cas, vous obtenez un produit de qualité exacte ('Comme neuf') ou quasi-exacte ('Très bon état') au produit neuf. La différence principale est que l'emballage est presque toujours en mauvais état. Ça n'a pas d'importance, étant donné que le produit par lui-même, comme les accessoires qui vont avec, dans la plupart des cas n'ont jamais été utilisés. N'hésitez pas à bénéficier de Amazon Seconde Main. C'est vraiment bien. Pour en revenir aux écouteurs intra-auriculaires Sennheiser Momentum True Wireless 4. À la lecture de la majorité des commentaires ici, sur Amazon, ainsi que des résultats de tests qu'on trouve sur Internet ou YouTube, je m'attendais à des écouteurs de la qualité de ma marque préférée, Bose. OK, tout le monde reconnaît que la qualité de l'ANC (réduction du bruit active) de Sennheiser n'est pas au niveau de Bose ou Sony, mais très proche. C'est faux. L'application (iOS et Android) permet de vérifier la qualité des embouts et de la façon dont les écouteurs sont insérés dans votre conduit auditif afin de permettre la meilleure expérience d'écoute possible. L'application m'a confirmé que je portais mes écouteurs de façon optimale. Sauf que la réduction de bruit active est assez mauvaise : J'entends parfaitement les sons des transports en commun ou de la rue. Des oreillettes bien moins chères comme les Soundcore Liberty 4 NC font un bien meilleur travail à bloquer les bruits extérieurs (après être passé par le paramétrage des oreillettes pour adapter le son à vos capacités auditives). Donc un mauvais point pour Sennheiser. Maintenant, si vous vous installez confortablement dans une pièce calme pour écouter votre musique voire podcast préféré quand est-il du son obtenu ? C'est bien. Mais c'est décevant. Je ne suis pas un spécialiste, et je suis loin d'avoir l'oreille absolue, mais néanmoins si je reconnais que le son est bon, il n'est pas au niveau d'un Bose QuietComfort Ultra Earbuds (quasiment au même prix) et même dans certain cas d'un Soundcore Liberty 4 NC - qui est environ 75% moins cher ici sur Amazon au moment d'écrire ces lignes. Je regrette avoir acheté ces oreillettes intra-auriculaires de Sennheiser. Je voulais essayer cette marque pour la première fois en raison de son excellente réputation. C'était une erreur.

Es un dispositivo de buena calidad y se escuchan muy bien, además llegan actualizaciones que mejoran el rendimiento

Apenas los adquirí hace poco, tengo de varias marcas; Bose, JBL, Apple y estos me gustó el sonido, son similares y no tan caros <promoción> si los recomiendo, su Apple me pareció diferente, muy buena. LOS RECOMIENDO.

Let me start off with the pros. They sound great, and their app lets you personalize the audio however you wish. The fit is snug and the earbuds never fell out. They also last quite a while before needed to be recharged. And the quality LOOKS great. That’s about where the pros end, and the cons begin. First off they don’t sound much better than AirPod Pros, and yet they’re $50 more. Then comes the worst part - the reliability. I had these earbuds for roughly 2 months before they started having issues, specifically the right earbud. At first it would struggle connecting and wouldn’t charge at random point even though the left one was doing just fine. Then, roughly around the month and a half mark, the right earbud stopped working completely. Would not charge, play music, or even connect. It was completely dead. At around the 2 month mark, the left earbud followed suit. So I sent in the earbuds to one of their warranty claim centers, and it has been a downward spiral ever since. I’ve have dealt with customer support many times before, but this has to be the worst customer support I’ve ever dealt with. Here’s why: First off, finding their support number is not easy, as Sennheiser does not have a support center now that they are owned by Sonova. And to find their RMA website is even more difficult. Next, I never received any updates on the status—not even an email confirming receipt. I called shortly after the earbuds were expected to be delivered to check if they even received it and was told that they did but the facility is “offline” meaning they will only email you once the package has been sent back to you. On top of that, they informed me that it would take roughly 2 weeks (10 business days all in all) to get everything dealt with. I said okay and moved on. That wasn’t the end of it. Sennheiser finally emails me to ask me for proof of purchase, to which I quickly reply with a screenshot of the purchase details from Amazon. In the email it said that if I did not reply within 5 business days of the email, they would send back the earbuds. Now, 4 business days later, I receive an email saying that the receipt did not the proof of purchase details necessary, giving me less than a day to deal with this. Last thing to note, I did some research when I started seeing these issues and it appears that the malfunction I had with my earbuds has been around for a few years now, ever since their 2nd series of these earbuds. It’s clear that the issue hasn’t been fixed by Sennheiser since then. Overall, I would not recommend these by a long shot. I always heard everyone praise Sennheiser’s headphones and earbuds so I thought it would be a smarter buy than AirPod Pros. Unfortunately I am now regretting that decision as the AirPod Pros would’ve lasted me far longer and Apple support would have dealt with any issues much more efficiently than these people have.