What can I do if the adapter doesn’t work properly or Is your Bluetooth driver displaying an error with a yellow mark?

1.Please disable the PC/Laptop itself built-in Bluetooth devices, If don’t know what devices that you should disable, please take one screenshot for us and we will help you.

Can the BU02 support more than one device at the same?

Yes and the Bluetooth adapter can support up to 7 devices to work together at a time.

What OS are compatible with the USB Bluetooth dongle?

1.Current supports OS including Windows 11/10/8.1/7, driver required for Windows 7.

How do I connect to PS4/PS5/Xbox-one controller?

1.Unpair the controller from your PlayStation/Xbox-one.

Why don’t the BU02 Bluetooth USB dongle pair with my Headset or earbuds?

Please turn off Bluetooth function of your other devices, such as your cellphone to avoid your Bluetooth headset or earbuds wrong reconnection with your cellphone and don’t enter into pairing status. This is very important.

USB Bluetooth 5.3 Adapter for PC, Wireless Dongle for Laptop Desktop Computer Windows 11 10 8.1 7 Headset Headphones Speaker Keyboard Mouse

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