Saeco PicoBaristo Super Automatic Espresso Machine, 1.8 L, Stainless Steel, HD8927/47

We recently replace a 15 year old Saeco Incanto Deluxe after 25.000 + cups. We have been using this machine for 8 months now and it is a big improvement. Other than normal maintenance the only other issue we had with the old machine was rusting of the housing and some leakage on the counter below. Seaco has addressed these issues by replacing most parts subject to moisture with durable, attractive plastic. Additionally this machine is truly automatic. With a push of a button it produces a perfect drink every time. As with all machines the quality of the drink is highly related to the quality of the beans.We had one interaction with Saeco customer service when the machine "lost its mind" possibly due to an electrical storm. The agent was great and talk me through a reset in just a few minutes.Other than the housing this machine uses mostly tried and true parts such as brew unit, boiler etc from previous units.

The media could not be loaded. Just got this little hummer today, and am in love!1) The coffee is hot at standard setting and the high setting it is burn your mouth hot. So, I don't get the reviews... are these people dragons? Jeebus!2) I am lactose intolerant and this bebe steams oatmilk and froths it quite amazingly. I mean it's not wand velvety magicness, but it is still great for someone like me that couldn't give 2 sh*ts about latte art.3) I use the super nonoily organic beans and they are delish. This is not an issue at all.4) It takes like no time to make a drink.5) Clean up is stupid easy and I just empty the grounds at the end of the day if used, because the idea of potential mold grosses me out.

I bought the Saeco PicoBaristo espresso maker for my husband for Christmas. We actually opened it around Dec 20, so we've been using it just shy of a month. There is a big learning curve involved, but I read the manual thoroughly and watched videos online. The steepest part of the curve involves the daily, weekly, and monthly cleaning and maintenance....but I did it! When we first started using it, it was brilliant. Delicious espresso and lattes at the push of a button! We loved it! However, yesterday, I noticed that when I went to get my afternoon latte, it didn't sound right. And I ended up with warm milk, no espresso at all. Obviously, it was a water supply issue. I watched all of the online videos on troubleshooting--pointed to the suspected water pumping/pressure issue. Now, I had done all of the maintenance and cleaning very regularly. But, I went ahead and cleaned the brew unit again...it wasn't dirty or clogged, and the grinder was working fine. I cleaned the milk frother again...it wasn't dirty. I checked the water tank and filter, which wasn't due for replacement and did not appear to be clogged based on the recommended checks. So, even though it wasn't quite time, I descaled the machine--with the manufacturer's descaling solution. (I've only used their products.) Well, the water did flow a bit after that, but the pressure is still low, and the end product is the same. Warm milk and weak coffee water. I called Amazon....I'm going to have to wait until Monday and call the manufacturer myself, jump through their hoops. So. For now, DO NOT purchase this expensive junk! I'll let you know how the manufacturer responds, and what happens... I'm not feeling very positive. Probably latte withdrawal.....

Love it, we use it every morning 6 coffees (regular and ices for the go) and its been 4 years and it never disappoints. Some time when running low on coffee beans it grinds the very last and waste it by dumping it! I hate that! Of even if it runs low on water it will do the same it will turn red then once you add the water it will dump the coffee! Other than we have no complaints. Easy to clean, easy to descaling just follow the instructions and it will tell you when its needed. I recommend this product worth every penny.

This machine was a great buy. Top quality. The elegant design is a show off. The coffee varieties you get out this machine is like a original italian baristo just great and very tasty and easy to operate with a touch of a button. Just get the right coffee beans and not the cheap ones. The display guides you through every step of the way so you can't do anything wrong. The Milk carafe is a great and clean feature. Easy to attach to the machine and to detach to store in to the fridge. Another great feature is the machine cleans itself. The cappuccino looks exactly like in the Pico Baristo introduction video. The $1500.00 Pico Barito is worth every cent for someone that loves these coffee varieties. I highly recommend this compact Coffee Machine.