My chain saw arrived in its storage case with the saw and tools flopping around in the case. Is this the way it’s supposed to be?

My saw arrived with the outer case sealed in plastic and the tools inside sealed in bubble wrap and plastic.

I did not receive the oil in my case

In my package was a very small vial of clear liquid, maybe one ounce, which I assume to be oil. Vegetable oil or chainsaw oil, I don't know which. and I do not understand what oil to use when the vial becomes empty (none is prescribed). Instructions say use vegetable oil if trimming fruit trees, because mineral oil might damage the trees. So I assume vegetable oil is ok and I'll just use that.

How to install the chain?

For details, you can take a look at the video where we demonstrate the process of installing the chain in detail for reference. If there are still questions you can contact us in time.

How long does it take to Charge

I don't know. I used it during the day and charged it over night. The way I was using it I only got about 30 - 45 min use out of it but that was all I could handle.

Manufacturer	Saker
Part Number	SK1804DBT02-U
Product Dimensions	11.94 x 35.05 x 18.8 cm; 1.1 kg
Batteries	2 Lithium Ion batteries required. (included)
Item model number	SK1804DBT02-U
Colour	Blue
Style	Blue Mini Chainsaw: 2x Batteries, 1x Chain
Material	PA6-GF30
Pattern	Rechargeable Electric Mini Chainsaw
Power Source	Battery Powered
Voltage	20 Volts
Wattage	550 watts
Horsepower	550 Watts
Item Package Quantity	1
Usage	Mini chainsaw
Included Components	Batteries
Batteries included?	Yes
Batteries Required?	Yes
Battery Cell Type	Lithium Ion
Item Weight	1.1 kg

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