PRIMEKINETIX PostureMedic Dynamic Posture Brace for Neck and Back Support -For Enhanced Shoulder Alignment, Posture Improvement & Stretching- M(Blue)

I don’t wear this for longer than 30 minutes at a time, but it reminds me, even after it’s off, to pull back my shoulders.

TLDR: Would not purchase this product unless you are okay with paying $14 shipping every time a replacement is needed.I initially purchased this product in June of 23, and it started to fall apart after a few months of use. The foam handles are extremely delicate and have zero reinforcement. I contacted the company and asked for a replacement, and they sent one without hesitation. However, after another few months, I ran into the exact same issue. I only use this to do pull aparts (as described in the manual) a few times a week when my back is aching at work.Upon contacting the company regarding another replacement, my message was forwarded to the president of the company when I questioned why they were wanting me to pay $14 to ship a product that clearly has a defect and a supposed 'lifetime warranty'. I will post the response I received below - I am not sure why he is making references to rubber, as the issue I am having is with the foam handles. They clearly have zero plans to improve the product or even investigate the issue, and I am blown away at such a response directly from the president regarding such a simple inquiry.Note: my original review was removed, I think for including the email addresses and names of the owner, hence the redaction:Please see below from the President.Hey ---, he bought the first one in June and it lasted until November, then we sent him a new one and it's lasted till now February. Our replacement policy takes consideration for general wear and tear and we are happy to replace his unit, but he MUST pay the shipping fee. Or he can swing by the office and we will give it to him. Furthermore, I have to buy new sneakers every 3 months, and new tires for my car every other year. All rubber products eventually wear out, and instead of us insisting that they go buy a new one at full retail, like I have to with my sneakers, tires,and every single other product that I have ever purchased. We are willing to eat the cost of the product but he must pay for shipping. Our replacement policy is unheard of in any category and at this point, if it is not good enough, then he will have to purchase a brand new one from Amazon, our website, or one of our thousands of chiropractors that offer the product. Additionally, we have been in operations for 12 years now, sold over 500,000 units and this is the ONLY person burning through these products so fast. My question is what is he doing with the product other than what is recommended? Since there's no way for us to ensure proper use, again, we are happy to send a replacement but he must pay the shipping fee. Period. Have a nice day.

Overall, it's ok. It serves its purpose and the slight pain on the armpit is quite expected due to the pressure of the elastic band.

Easy to use. After about 4 minutes it can get uncomfortable. Then again, it’s not meant to stay on for a long period of time.

Why did you pick this product vs others?:Great product, made well!