How to solve h_0x0001 error in tt rgb plus software?

This is usually caused by the controller not being detected. First, confirm your USB 2.0 header cable is plugged in, if it is, confirm that both the cable and the header is fully functional. If not, attempt to use a standard MicroUSB to Type-A USB and connect it through a regular USB port and see if the controller is detected. If all else fails, contact Thermaltake Support for further troubleshooting.

Is the hub 4 pin? I need it to be compatible with asus x570 board.

If I remember correctly....the fans use a proprietary connector to connect to the hub. The hub is powered by Molex and connects to the motherboard via USB 2.0. If you plan on using an AIO in this build, you would want to make sure the mobo has at least 2 USB connectors. If not, you would also need a usb 2.0 hub. I believe the one I use is made by NZXT.

Compatible Devices	Desktop
Noise Level	32.5 dB
Maximum Rotational Speed	2000 RPM
Air Flow Capacity	57 Cubic Feet Per Minute
Wattage	3.6 watts
Cooling Method	Fan
Power Connector Type	4-Pin
Voltage	5 Volts
Material Type	neodymium
Item Dimensions L x W x H	4.72"L x 0.98"W x 4.72"H

ThermaltakeSWAFAN EX 12 ARGB PC Cooling Fan, 3-Fan pcak, 500~2000 RPM, Magnetic Connection, Reversable Blades, sync with MB RGB Software, CL-F167-PL12SW-A, 120mm, Black

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