Hawatour 200lbs Capacity Foldable Drying Rack Collapsible Clothes Rack

Don't waste money on this product. It is expensive in price and I think they wrote their own reviews which leads you to believe it is a good product. It is very cheaply made. Very thin material. They supply plastic end caps, two arrived broken in the bag, and the rest cracked into pieces when attempting to install them. They supply screws to hold the cross rails into place. These screws are Phillips head. I have all new various sizes of screw drivers and none of them fit due to the cheap incorrectly made screws. Although I didn't need the instructions, they are awful.

I was really looking forward to having this item installed in my laundry room! But when we received the order, it had broken and missing pieces regarding the hardware. We hoped it was a fluke so we ordered another one, hoping to have everything intact. Unfortunately, the second one came with broken pieces.Plus the directions are not very clear for installing the rack. When my husband went to install, the hardware didn't work with our situation so he had to buy new hardware so it could be installed. Once installed, it looks great but wasn't easy to get to that point.

Total garbage. The installation of this is a joke - I mean that literally in the sense that whomever designed the installation package must have been angry and losing their job. To start off with, the wall anchors they sent are most likely for masonry - they simply do not work for drywall in any way, shape, or form.Secondly, they tell you to use a 1/2" (or 12mm) drill bit - for masonry, this might be fine. For drywall, it's WAYYYYY too big. You need a much smaller hole, but even if you have the proper sized hole, trying to get the anchor to stay put long enough to tighten down the deformation cap is, quite literally, impossible. The cap requires more lateral force than drywall supplies, so you can't actually tighten this down.After making 3 1/2" holes in my wall (per the instructions, which tell you to make the holes before trying to screw any part of this in), I realized the error of my ways. I had to use some large butterfly anchors to rescue the installation.Then, to add insult to injury, the length of this thing is ingeniously designed to be exactly garbage. It's not long enough to skip a stud and it's too long to miss a stud, so the likelyhood of hitting a stud on the second part of the installation is very high, depending on where you start the first wall portion installation. It would have made far more sense to design the length of this in a multiple of 16" to make it either compatible with installation in to studs (which they provide zero hardware for and the screw slots are gigantic, so installing this into a stud will require some serious washers), or make it so it's unlikely to EVER hit a stud... but no, it's designed so it's just long enough to hit a stud if you start near, but not on, a stud. Idiotic.That gets me to the quality of this thing... in a word, total junk. It's made mostly of very brittle plastic. 5 of the 8 end caps arrived pre-broken for my convenience and I had to design new ones in Autocad and print them out on my 3D printer. Then the "metal" (and I use that term loosely, I didn't know metal could be that thin) cross bars are secured in plastic clips with flat screws that have no mating hole.. so you just tighten them down and hope for the best. Hope the plastic retainer doesn't break or that the plastic threading doesn't strip out. Of course, that hope is in vain, because that's what will happen, then you'll have loose bars sliding back and forth and falling out. Back to Autocad to design proper brackets for these things, I guess.200lbs capacity is a joke... while the wall anchors MIGHT hold 200 lbs, it's unlikely that: A) the drywall will hold that much, especially with this thing fully extended, but that's really irrelevant, because this thing is so flimsy, there is no way it could hold 200lbs even partially extended. The cross beams and accordion beams would bend and break LONG before you reach even 100lbs. 200lbs... haha, no way on Earth. That said, it's not like you're going to be holding up 200 lbs of wet laundry on this, so for it's intended purpose of hanging/drying a modest amount of laundry, it's probably fine.I can't really say anything good about this thing... stay away. It's terribly designed. The installation hardware is a joke. Combine the hardware with the instructions and you are going to have a bunch of holes in your wall and a lot of pent of anger and frustration that will eat you up from the inside and give you an ulcer. You'll then have to see a doctor and he or she will prescribe something that won't resolve the underlying issue, and you'll go to your deathbed cursing this drying wrack for ruining your life.

It came with the end caps broken and I cannot contact anyone from the company to try to get spares.