RUNSYBattery Case Compatible with iPhone X/XS, 5000mAh Rechargeable Extended Battery Charging Charger Case, Support Wired Headphones (5.8 inch) Black

Delivery was excellent on this produce, it never dawned on me when my last battery case was less than 3000ma for my iPhone 6s that this being 5000ma that it would be some much heavier, but i have very quickly accepted this. Loved the fact that the standard apple lighting plug fits this produce, this was one of the main reason for buying this item. When you charge your iPhone the battery case chargers first, which is something that i found strange, but if you look on the back of the case you will see the blue lights flashing, if you press the charge button on the back it changes priority and the phone charges first which is something i prefer. The only problem i seem to be having is when i plug in my apple headphones into the lighting female jack supplied on the case (which i can do several times a day) the connection is intermittent and sometimes the sound is still heard coming from my phone and not my headphones.I have also brought and male to two female lighting adaptors and also have the same problem with this when used with the battery case, it will charge ok but sound will only come out of the phone, but when plug straight into the phone it works ok.Within 12 hours of writing this, the seller as contracting me to say that i must have received a fault battery case and is sending me a replacement free of charge in the next 5 day i can't have asked for better customer service, although i had given this produce a 4 star rating, i find that it is only fair that i now give the seller a 5 star rating for his excellent respond this my problem. :)

So it’s been over a month since I started using this.It fits great, soft touch feels good, considering I now get 3 days of battery life, it’s not that bulky.Unfortunately, it doesn’t support certain chargers, it doesn’t support certain audio output cables.The most annoying thing is that the very useful stand broke in a week also that the cable port doesn’t lock onto cables properly which means that there’s been several times when it hasn’t charged.It isn’t waterproof as it is advertised.

Pocket size so i can fit this in my pocket. Keeps the phone 100% charged on the go.

You can’t charge your phone while it’s in this, only the case will charge when plugged in.I suspect that they are trying to prevent overheating if it charged both batteries at the same time, but it won’t even charge the phone once the case is full.So in order to charge your phone, you have to first charge up the case, take it off charge and drain the case into the phone, then put it back on charge again to charge up the case for a full battery.This is the dumbest design in the world and it makes the case completely redundant. I have to take the case off so I can charge it and my phone separately.Also while it’s really nice to just press the button and it immediately starts charging, it does mean that it can accidentally get activated in your pocket, and you’ll take it out a few hours later only to realise it dumped the entire spare battery into your phone throughout the day and now both batteries are dead.They need to make it a double quick press to turn it on and off. That way it cannot be accidental. Put a sticker on it for new customers so they know it’s a double press. Idk. But the current setup is useless.To top it off, it doesn’t fast charge at any stage. So we’re back to the Stone Age on charging speeds. It also means that if you use your phone while it’s charging, the battery percentage is still going down because it uses more power than the case provides.Gonna keep it as an emergency for when I’m travelling but ultimately this has been a waste of money. They don’t make these cases like they used to.Also concerning to see how easy it is to snap off the lightning port in some of the other reviews. Especially given how often this case has to come on and off

This is a great product but after charging successfully twice, it no longer charges. It now just seems to be dead unfortunately. On reading another review posted here about a bulging battery, I checked and mine is bulging too. I did not notice this until now which would explain why it is having charging problems. Faulty itemUpdate: contacted the seller and they kindly offered to replace the faulty item and also I don’t have to return the faulty one, It should be with me in a few days as I have received the shipping notification. Customer service is excellent and I’ve seen some unhappy reviews here which is slightly unwarranted in my opinion as he didn’t even ask to see the photo of the bulging battery that I’ve posted here, unless he saw it separately?). Either way, I’m very happy with my purchase and I’d highly recommend it.

I’ve been holding on to an aging iPhone XS for about 4 years now and have needed battery cases for a while. This is the third and while it worked very well at keeping my phone alive from 6am until 10pm with regular use throughout the day this case only lasted 4 months before I noticed the battery in the case was bulging. I would expect a years worth of usage if I compare to other battery cases I have had before so this is a disappointingly short lifespan.Again, the product functions well but for such a short lifespan it wouldn’t be one I recommend.Key things to look out for is your phone being a lower charge when you wake up in the morningThe case not charging to full overnightThe case not lasting as long as you rememberPlease check for bulging as this could rupture and combust.

I've used this battery case for approximately three months and the charge it can hold has rapidly dropped to less than half of what it was when i started using it while charging far slower.While at peak performance this was a very good case, to only get three months use out of it before a very noticeable drop in performance, i cannot recommend itUPDATE:i was contacted by the seller who arranged a replacement item immediately to be sent out to replace my defective one, A+ Customer Service