Question 1

Whats it mean no hard drive? Wont record without it?

Accepted Answer

Dear friend,
Thank you so much for your support on our products.

If you don't need to use recording and playback function, you can still watch real time video when DVR without hard drive.
If you need recording and playback function, then you should have an internal hard drive in the DVR to set up recording.
This system doesn't come with hard drive. If you need recording, we suggest you choose a system that comes with built in hard drive. If you'd like to buy a hard drive by yourself, please kindly note that our DVR is compatible with internal 3.5 inch hard drives which are specifically for surveillance security systems. And hard drives like Western Digital (purple) is suggested.
Following is a product link for your reference.
https://www.amazon.com/Purple-Surveillance-Hard-Disk-Drive/dp/B00IMPO5VU

You can follow below videos to install and format the hard drive:
1. https://youtu.be/rWI1NPunS9E
   how to install hard drive
2. https://youtu.be/n_P2etWDuuc
   hard disk format

Any further questions, please feel free to contact us via Amazon email or as below.

Facebook : Zosi Technology
Support Email: service@zositech.com 
Support center: https://zositechhelp.zendesk.com/hc/en-us

Best regards,
ZOSI Technologies

Question 2

what is in the box?

Accepted Answer

Dear friend,
Thank you so much for your support on our products.
Package Contents as below.
1 x 4CH 1080P H.265+ DVR
2 x 1080p Camera
2 x 60FT BNC+DC CCTV cable for camera
2 x 12V/2000mA Power Supply
1 x Mouse
1 x 1 to 4 Power Splitter
2 x Mounting Screw Bag
1 x User Manual

Any further questions, please feel free to contact us via Amazon email or as below.

Facebook : Zosi Technology
Support Email: service@zositech.com 
Support center: https://zositechhelp.zendesk.com/hc/en-us

Best regards,
ZOSI Technologies

Question 3

Where can I buy an 8 channel dvr, mine got damaged.

Accepted Answer

Check with the manufacturer

Question 4

Is the cords on the camera durable to be smashed in the door? I don’t have a outside plug and I would like to hook my camera up outside..

Accepted Answer

Dear friend,
Thank you so much for your support on our products.

I think you'll need to drill a small hole to get the cord through the door in this case.Or you may consider our battery camera which doesn't need to plug to power supply.

Any further questions, please feel free to contact us via Amazon email or as below.

Facebook : Zosi Technology
Support Email: service@zositech.com 
Support center: https://zositechhelp.zendesk.com/hc/en-us

Best regards,
ZOSI Technologies

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