Why doesn't the charging indicator light up when the transmitter product is connected to the charging cable?

The charging indicator light does not illuminate when the transmitter product is powered on and connected to the charging cable. It only displays the red charging status light when the product is powered off and charging.

Why is the product not working when connected to an iPhone?

Check if the indicator light on the RX receiver, connected to the phone, is illuminated, and if the phone screen is on. iPhones need to be screen-on and have the recording app open to power the product for operation.

Can the product be used while charging when connected to a phone?

Yes, it supports simultaneous charging and use. When connected to a phone, the Type-C charging port on the RX product can be used to charge the phone via a Type-C charging cable, addressing battery anxiety during live streaming or video recording.

Minimum Frequency	20 Hz
Power Source	Battery Powered
Number of Batteries	2 Lithium Ion batteries required.
Signal-to-Noise Ratio	77.00
Frequency Range	20Hz-16kHz
Frequency Response	16 KHz
Hardware Platform	Laptop, Tablet, Smartphone
Number of Channels	1
Polar Pattern	Omnidirectional
Audio Sensitivity	42 dB
Maximum Frequency	16 KHz
Microphone Form Factor	Lavalier
Connectivity Technology	Wireless 2.4GHz
Connector Type	USB Type-C
Special Features	Clip, Battery Indicator Light, Mute Function
Compatible Devices	Smartphone
Item Weight	50 Grams
Item Dimensions	2.05 x 0.69 x 0.63 inches
Material Type	Acrylonitrile Butadiene Styrene
Color	Black2

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