Apple iPhone 14 Pro Max, 256GB, Deep Purple - (Renewed)

This was my first time purchasing a used phone from Amazon as I usually buy them from a well known auction site. The last time I purchased I had problems with phone getting blocked or refusing to activate so decided to try Amazon who have a fantastic no worries guarantee. The reason I picked this phone is that it’s cheaper than the latest generation of 15 Plus phones but sports a promotion 120hz display which makes a big difference in day to day use. And still works out cheaper to boot. The phone arrived in the suppliers generic packaging which was disappointing but as described. Delivery was prompt with next day following the bank holiday weekend. Phone was well protected and in flawless condition and delivered by courier exactly in the agreed timeframe. It was practically new refurbished like the type you receive from Apple if you’ve ever received a replacement through warranty or AppleCare. No scratched or scuffs at all. Battery health was at 99%. Phone itself worked perfectly and activated with no issues. I’d definitely use this seller again as the description is reliable. Only downside was the manky white charging cable provided with the phone. It’s functional but very dirty and old. Luckily most of us have MagSafe alternative chargers.

This refurbished iPhone 14 Pro Max is fantastic! It looks and performs like new, with a bright, crisp display and smooth, responsive performance. Battery life is excellent, and all features, including the camera and Face ID, work perfectly. The refurbishment is high-quality, and the phone feels reliable and well-maintained. A great choice for anyone looking for a premium iPhone at a more affordable price.

I might have given MINUS stars if there is an option as I am really disappointed. We purchased this refurbished phone listed in “Excellent Condition”, expecting it to function like a well-tested device. While the phone looks fine externally, serious functional issues appeared shortly after use. We are experiencing microphone and speaker problems that significantly affect call quality. Calls are often unclear, and the audio performance is noticeably poor. For context, an older iPhone 13 we own performs much better in the same scenarios, which was surprising given the condition this phone was advertised under. Based on our experience, it seems the refurbishment may have focused primarily on cosmetic appearance rather than thorough internal testing. The issues were not immediately obvious at first glance but became clear during everyday use. I recommend carefully testing all core functions (especially audio) as soon as you receive the device, as the condition may not fully reflect long-term performance.

it’s really good quality came in excellent condition, phone itself is clean, scratch free and looks brand new. connected to my other phone well and downloaded everything promptly. feels just like a brand new phone out the shop. however the protection and safety of the phone isn’t great. it came in a tight wrapped box with no bubble wrap. actual protector for the phone so if it was dropped or broken it was just in an open box. so the protection definitely needs to be there as it’s an expensive item and fragile. my second issue is the battery life has arrived with 85% usually refurbished phones are over 93% especially in excellent or pristine condition therefore they probably aren’t getting new batteries. overall the phone itself works well doesn’t overheat quickly and looks good. i’ve only had it for a day so far

Bought as a birthday gift for my 19 year old. She has been using it for 3 weeks and everything is working as it should. She is very happy with the quality of the camera which was something that was important to her with regards to getting a new phone. Despite the phone being refurbished and the battery charging capability being lower than a new phone its working well and does everything that a new phone would provide. Defective worth buying refurbished rather than paying twice the price for new. Would highly recommend this seller who was upfront and honest about the phones condition and was selling it at a very good price when compare to other outlets selling similar products. Thank you.

Bought an iPhone 14 Pro Max 256gb excellent condition. it has a small scratch on the screen but isn’t visible unless you really look for it and when screen is on, you can’t see it at all. the phone is at 83% battery health, but on a full charge the phone battery lasts me almost 2 days. Excellent condition is said to have a minimum battery health of 80% and no visible scratches when viewed from 12 inches so the phone is exactly as described. Overall positive experience so Im happy with this purchase as there is nothing wrong with the phone and all parts are genuine

The quality and authentic of the product

Absolutely Unacceptable: £909 iPhone 14 Pro Max Dead in 22 Months – A Refurbished Rip-Off! I am beyond furious. On 22nd October 2023, I purchased an iPhone 14 Pro Max for £909 from what was then musicMagpie, now operating as Stock Must Go Ltd. A mere 22 months later, this supposedly "renewed" device has completely failed. The phone is utterly unresponsive – no screen touch, no force quit, just a dead weight. Apple Store confirmed my worst fears: a critical hardware failure, likely the motherboard and screen. The repair estimate? A staggering £500! That's the price of a new iPhone 16E, for a repair on a phone that shouldn't have failed this quickly. To add insult to injury, the warranty has predictably expired, and the seller, Stock Must Go Ltd. (formerly musicMagpie), is now uncontactable. My previous iPhones, all purchased directly from Apple, have been robust, reliable workhorses that lasted for years without a hitch. The failure of this iPhone 14 Pro Max after such a ludicrously short period is nothing short of a disgrace and speaks volumes about the quality (or lack thereof) of this "renewed" product. I was forced to pay £320 to Pocket Geek Tech for a repair that frankly, shouldn't have been necessary. My attempt to "save money" by buying a refurbished phone has backfired spectacularly, costing me significantly MORE than if I had simply bought a brand-new device from Apple. Consider this a stark warning: Based on this appalling experience, I absolutely cannot recommend buying any refurbished or renewed phone, especially not from this vendor. The short-term "saving" is a false economy that leads to significant financial pain and immense frustration. Learn from my mistake – buy new, buy from a reputable source, and avoid the colossal disappointment of a premature product failure like this.