Does this have a key set as well for the lock?

Dear Valued Customer, Thank you for your question about SMONET Smart Lock. I will be happy to help you with this question. It comes with mechanical keys for the lock Please feel free to contact us if you have any further questions in the future. Phone Number: 1-888-668-0598 E-mail: smonetsmart@hotmail.com SMONET Customer Service Department

Won’t connect to app! It keeps saying administration successful then it will says administration deleted immediately after. Please help! I have reset.

I had no trouble. I have no idea why you can't get it to stay connected. Wish I were there to help you in person. Sorry.

Does this use batteries or only operate through being charged ?

Dear Valued Customer, Thank you for your question about SMONET Smart Lock. The lock is powered by 4 pcs of AA batteries, but it can also be charged in case of emergency. There's a port under the key hole. SMONET Customer Service Department

Brand	SMONET
Special Feature	Digital Lock,Fingerprint,Smart Lock,Touchscreen,Wifi
Lock Type	Biometric
Item Dimensions LxWxH	9.65 x 8.66 x 3.35 inches
Recommended Uses For Product	Security
Style	Silver Deadbolt
Color	Silver
Number of Pieces	2
Shape	Rectangular
Item Weight	16 Ounces
Control Method	Touch, Voice
Manufacturer	SMONET
Item Weight	1 pounds
Product Dimensions	9.65 x 8.66 x 3.35 inches
Item model number	SMUS-ZNS-Y003-SIL-KIT-SK
Voltage	5 Volts
Horsepower	1 hp
Sound Level	1 dB
Special Features	Digital Lock,Fingerprint,Smart Lock,Touchscreen,Wifi
Batteries Included?	No
Batteries Required?	Yes

Smart Lock, Keyless Entry Door Lock Fingerprint Door Lock for Front Door Biometric Deadbolt Passcode Door Lock with Keypads Digital Touchscreen Auto Lock for Home Hotel House Office Works with Alexa

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