GE Profile Opal 2.0 XL with 1 Gallon Tank, Chewable Crunchable Countertop Nugget Ice Maker, Scoop included, 38 lbs in 24 hours, Pellet Ice Machine with WiFi & Smart Connected, Stainless Steel

The absolute best ice! Love the added water reservoir on the side. Perfect size for our coffee bar, and was simple to set up. Functions as advertised. Worth every penny.

I regret purchasing this item and should have returned it immediately. I took a chance because my wife and daughters love nugget ice, and I trusted the GE brand to deliver quality. Unfortunately, it was a mistake.From the start, setup was a nightmare. The machine was stuck in self-clean mode during the initial setup, which took a lot of effort to resolve. Once it started working, the ice maker did produce nugget ice as advertised, but it was extremely noisy from the beginning—and the noise only worsened over time.Maintenance was another hassle. Cleaning the machine was cumbersome and needed to be done frequently to keep it running. Then, just 14 months after purchase, the machine completely stopped making ice. The warranty only covered the first year, and GE's only solution was to send a repair technician—at my expense—costing hundreds of dollars. For such an expensive product, I expected better warranty support, but I was left disappointed.In frustration, I scrapped the GE machine and purchased a Frigidaire Gallery Nugget Ice Maker for a quarter of the price. The Frigidaire has been fantastic—it's quieter, easier to use, and even includes an onboard water tank.Bottom line: DON’T WASTE YOUR MONEY ON GE! It’s disheartening to see how far the quality of their products has declined. Thomas Edison and J.P. Morgan must be rolling in their graves.

I love this ice maker. It's so muc quiter than my original OPAL. It has been working like a charm. I haven't used the side tank, but it works like it should. I was worried when it arrived and the box was open and beat up. Maybe the seller should consider a different shipper. Fortunately it worked like a charm! I recommend this prodcut.

If you’re a fan of the soft, crunchy nugget ice found at old-school soda fountains or your favorite drive-thru, the GE Profile Opal Nugget Ice Maker delivers that same experience—right in your own kitchen. I’ve been using this machine for some time now, and I can confidently say it’s one of the best home ice makers on the market, if you’re willing to commit to some routine care.⸻Pros: • Perfect Nugget Ice: This machine produces the iconic soft, chewable ice that’s incredibly satisfying. Whether you’re making cocktails, iced coffee, or just love munching ice (despite what your dentist says!), the quality is exceptional. • Quiet Operation (Relatively): Compared to commercial or restaurant-grade ice makers, this unit is impressively quiet. There’s a low hum while it runs and a gentle sound when ice drops into the bin. • Thoughtful Design: Comes with a scoop, a front drip tray for catching condensation, and a sleek, modern look that fits well in most kitchens. • Self-Recycling Water System: Melted ice drains back into the reservoir and is reused—efficient and convenient. • Decent Water Capacity: The gravity-fed reservoir holds up to one gallon of water. I strongly recommend using distilled water to reduce mineral buildup and prolong the machine’s life.• Party Prep Friendly: Under normal usage, a full ice bin will provide enough ice for about 6–8 twelve-ounce beverages. When hosting guests for drinks and light bites, I like to fill gallon-size freezer bags about 3/4 full of ice in advance and store them in the freezer. This ensures I have plenty of nugget ice on hand for the entire gathering and can keep the ice bin replenished for everyone to enjoy their favorite cold beverage.⸻Cons (But Manageable): • Requires Routine Maintenance: Like all freestanding ice machines, it needs regular cleaning and descaling. This includes the water tank, the internal reservoir beneath the ice bin, and periodic sanitizing. You’ll want to plan a full clean every 45 to 75 days, depending on usage. • Descaling Frequency Varies: If you’re using tap water, the hardness of your local water supply will affect how often you’ll need to descale. Harder water will lead to faster buildup, so regular monitoring is key. Using distilled water significantly reduces this concern. • Not a Freezer: The ice is stored in an insulated bin, not a freezer compartment. It will slowly melt if unused, but thankfully, the machine refreezes it using the recycled water. • Minor Condensation Drips: When removing the ice bin, you may notice a bit of condensation on the bottom. The included drip tray handles this well, but it’s worth keeping an eye on.⸻Final Thoughts:This ice maker is a game-changer for nugget ice enthusiasts. Yes, there’s a little maintenance involved—but in return, you get restaurant-quality ice at home. As my grandmother used to say, “Anything worth having is a result of hard work.” In this case, the “work” is light and completely manageable.If you’re prepared for basic upkeep and use distilled water when possible, this is a fantastic investment for your kitchen or home bar. I highly recommend it to anyone who appreciates the joy of perfectly crunchy ice.

I've only had this for a day, so who knows maybe the review will get updated overtime but so far it's a hit. As someone who's bought a few different icemakers from a few different places trying to get that sonic quality chew without buying an actual sonic machine it's been touching go. We've done all right with the other units but they typically last a season maybe two and then they die so I finally saw this on sale for prime day and decided to bite the bullet and as my wife puts it it's as close as you'll get to that sonic ice without spending thousands and I think she's right my kids are thrilled. My wife is thrilled very happy with the whole thing. Seems to hold plenty of ice and plenty of water, especially with the side reservoir. The quality of ice is great although I would say that's gonna very depending on your water source so your mileage may I think the box quoted 10 minutes but if you look it actually takes closer to 30 or 45 after your first being connected, which is not awful. It's just a point to note otherwise everything works great. I will say this is far larger than I thought so make sure you have the ample counter space for it both in height and width. We had to do a fair amount of rearranging to clear space for this. I'm not gonna knock it down for that. I should've probably looked at the dimensions before I bought it but even so we made it fit. It's all good. I will update this review if necessary.