GreenWorks 24V Cordless String Trimmer/Edger (Gen 2), 12" Cutting Width, Ultra-Light 6 lbs Design, Women & Senior-Friendly, 2.0Ah Battery & Charger

This item is fantastic! WAY more power than my previous electric one from another "popular" brand. First off... I'll tell you that the edging wheel is just awesome! Its SO much easier then trying to manually edge by holding it. I'm no professional so for me this works wonders. I was able to trim and edge my yard up almost flawlessly! We've got concrete curbing in our yard so using that edging wheel to glide around the yard curbing is effortless and efficient! Battery? I dont know how long it lasts. Its never run out since ive been using it. I buy all greenworks 24v purposely so I can swap batteries between them. This is easily one of the best purchases ive made. Just get it!

Happy with it so far. Works well

Bought a Greenworks mower, this weed eater and a hedge trimmer. My mower has 5 amp hour batteries and i used one in the edger today. You rotate the head to use the wheels and edge along a drive. Tool works very well, i did just OK on the wheels side. The auto feed on the line was on/off today for some reason and also the first time i have used. I bought just the tool and it balances better than i thought it would once you have a battery in it. The head rotates easily from just weed eating to edging. The shaft adjusts for length. Has a 3 year warranty which i really like

After using gas powered line trimmers for many years (and all their noise and maintenance), I decided to give electric power a go. Really expected it to have much less trimming power and thought the battery would die out in no time. Boy, was I wrong - this baby easily cuts down pencil sized plants and it just keeps going. Used it 3 times already and haven't had to charge the battery. Plus, no ear protection required. Very, very satisfied. Oh, and the edge trimmer is a bonus!

The tool itself is mediocre. I have invested a good deal of money in Greenworks tools. My wife purchased this weed trimer years ago, along with a couple batteries. I figured I would utilize the batteries with other tools and began collecting several Greenworks tools and batteries. Other companies’ tools are definitely just as good or better quality and usually for less money than Greenworks items. A few months ago, I was telling my brother how I regret purchasing all my Greenworks tools because they simply are not that good and the batteries are no where near the AH that they advertise. But oh well, least they work or so I thought… Then one of the worst customer service situations I have ever experienced happened. One of my tools, that I had not owned for even a year, malfunctioned and it ended up ruining three batteries before I realized it was causing the problem with the batteries. The tool was shorting out the batteries and blowing a fuse inside the battery. The fuse itself is soldered to the BMS of the battery and there is not an easy way to change it without completely disassembling the battery including removing the spot welds on the cells themselves.One can only contact Greenworks Monday – Friday from like 8:00 AM to 5:00 PM Eastern time. No direct email for contact. One must call or do the online chat. No way I was going to sit on phone while on hold for absurdly long periods of time. I had to waste an entire lunch break trying to navigate the online chat. After a ridiculously frustrating runaround with their “Virtual” customer assistance, I was finally able to chat with an actual customer service representative. After already being thoroughly annoyed by their awful automated customer service, the representative demanded that I take a picture of the blown fuse which I could not do, as I was at work. Luckily, I did receive an email that I could finally contact Greenworks instead of their God forsaken chat. They then also demanded the model number and serial number of the tool and each of the batteries that were now ruined as well as the invoice from Amazon for the purchase. I provided the pictures, serial numbers, and model numbers (which I had already provided on their stupid online chat) and then had to wait until the next day to be informed that they would not accept the copy of the invoice because it was not the PDF version. I had to wait until I arrived home again to provide the PDF version of the invoice. By this time, it was the weekend and of course had to wait until Monday to be informed they would not be honoring the warranty. The reasoning: The invoice also listed an off-brand battery that I purchased to be used on a separate tool. I never used the off-brand battery on this particular tool as it was simply too bulky for this particular tool. They claimed that that is what caused the tool to fail. Such a load of BS. After spending literally hours compiling information and pictures and waiting days, I am notified that I simply have a defective and destructive tool and three other paper weights that used to be batteries. It would have been better if this tool simply didn’t work at the time of purchase. I could have at least returned it to Amazon. I will never buy another Greenworks tool again and I sincerely recommend everyone to avoid this garbage company altogether.

It is not overly noisy. Feels sturdy. I have problems getting the string out to length. Did not come with instructions on how to do that. Had to get online to find out. Watched video. Rather read it. Still did not work as shown. Have been having to take it apart to pull it out. If I had not waited 3 weeks for delivery I would send back for one that works.

Easy to use. I am old and thin, but I can handle it—when battery needs charging, I know it is time for me to rest!

Bought this on Aug 8th 2020 because of its price. I got to say it has last a good amount of time from time of purchase. It is now starting to show more of it age and losing power, but it has been 5 years so I can't complain. Compared to the new more modern ones it is a little heavier. But I see greenworks has now put out newer models and I can only image how well those will work when their 5 year old is still running strong.