PetSafeAluminium Pet Door, Solid Design, Easy Install, Staywell, For Pets Up To 18 kg,White,Medium

I bought this to replaces cat flap that did not survive the arrival of our young Rottweiler. She likes to poke her head out the flap and see what is happening on the other side, but her collar catches and strains the frame. The cat tends to leave at speed sometimes, (especially if one of the dachshunds has heard him move). And yes, it is a madhouse!We've had a number of cat flaps over the years, all plastic framed, all died eventually. Last time I had the whole lower panel of a upvc back door replaced and a new Staywell cat flap put in (not his Aluminium one). It took the fitter half an hour to replace the panel and 1 1/2 hours to fit the cat flap - it was a nightmare. So when the 'kids' finally ripped out the flap and shattered the plastic frame I started looking for a new one that might survive, and be easy to fit.What a dream! Firstly it arrived the following day. Since it is December, and the weather is unusually mild, I was hoping to get it fitted on the Sunday before the wind and rain returns.Secondly it is strong. The slim aluminium frame is reinforced at the corners, and the flap is a soft plastic, so less likely to shatter. (It reminds me of the plastic curtains you can see at a butcher's shop; on the entrance to the chiller- thick and flexible). The inner cover is thick, reinforced plastic, and will lock the flap relatively firmly, but do consider your security. A strong kick will tear it out, and the medium flap is large enough for a small child to climb through. My solution is a lock on the utility door, so that all they can get to is the utility room, and the key for the back door is not in the utility, so all they could steal would be things small enough to go through the flap.Thirdly it was a dream to fit! Being square, the shape to cut was easy. Measuring was also simple, the template was very clear, and once in place drilling for the bolts was easy.The downside is the bolts. They are plastic, and, even though the instructions are very clear that you should not over tighten them, it is all to easy to misjudge it. This tears the head off the bolt and makes it useless. But, full credit to PetSafe; an email via their website from me was followed up buy a phone call from them the following day, a couple of quick questions, and they have posted a replacement bolt! Now, please don't rely on this, but if you do the dumb thing, it is nice to think they will rescue you!

These doggy/cat doors are fantastic and so much better then the plastic ones that break after a while of your pet running in and out of them. Made from strong metal with a flexible rubber type flap door. It nice and quiet with strong magnets. We have two sizes the medium on the white door and a small on the brown door. One is used for a cupboard we use as there cat litter box room and the other on our bedroom door so our sphynx cats can come and go as they please but with the shutter that comes with it we can shut them out if needs be. Had them for a few months now and are lasting brilliantly! I also love that you can get replacement flaps for them without having to buy a whole new unit. Yes they aren't the cheapest but 1,000% worth it! Easy to install with the instructions and so handy to have a paper template to follow when cutting that you just tape to the door so it doesn't move.I guess the only negative I would give this door is that the screws are plastic. We snapped one when putting in but thankfully the pack came with a spare!

I purchased this dog door and fitted it easily to a wooden door for my dogs to use to access the garden. The frame is metal and feels solid and well built. The flap is a sturdy plastic and clicks back into place easily and there is a locking over door that you can use to secure the flap.My only problem was that the supplied screws were made of plastic and these were useless for securing the frame to the door. Totally useless. They broke, they would not tighten and I had to replace these with metal screws and bolts. Overall a good product but let down with poor fixings.

IMPORTANT FITTING TIPS TO FOLLOW. Was a bit unsure what size to order, I have a Boxer dog and she's very lively, clumsy and daft as armpits but was worried if a bought a large flap it might present as security risk. After a bit of tempting (standing outside with a chicken leg) she eventually came thru it, I immediately went indoors (with chicken leg) but she was reluctant to come back in. After studying it for a few mins I realized that the outside step was a few inches lower than the kitchen floor so I placed a paving slab on the doorstep and bingo she came in straight away. She now uses it with ease and it makes me smile watching her go in and out. She's not a large boxer but has no trouble with the size, as I say I think the height is probably the most important factor.FITTING: I fitted it in to an fairly old upvc door and actually overlapped a catflap fitted by previous house owner. Warning, old upvc is very brittle so if you are jigsawing it out make sure you use the finest toothed blade you have and set it on a slow speed, I had a couple of bits breakout but fortunately the wide frame has covered them ok. IMPORTANT you get 4 long plastic bolts to hold the 2 halves together, use a manual screwdriver (I used my small power driver and even being careful snapped one bolt, Petsafe bless them posted me a replacement foc) and DONT do them up tight, just barely finger tight will do as they expand & contract with temp and I have had one break after 2 weeks. There are no sealing gaskets round the frame but as it was a lovely snug fit I thought ok no problem, wrong, as soon as we had some heavy rain it leaked water on to kitchen floor. Took it back off and ran a bead of silicone around all areas and refitted and perfect now. Don't make my mistake, put a decent bead around it when you first install then you'll have no problem and wont have to faff around with the plastic bolts.QUALITY: seems well made and magnetic strip keeps it closed in all but the strongest winds and it comes with a very nice slide on cover that locks in to place if you want to shut it off at night or if weathers really ghastly. I believe the soft plastic flap is replaceable if it ever wears out so all in all I would thoroughly recommend this product.**UPDATE** 30/11/2015:Am still loving this flap but as I live on an Island now the strong winds have started I have found that the flap will blow open and let an unwelcome draught in to the house. I contacted PetSafe (0800 046 14 14) for advice and their friendly & helpful customer service team suggested that I should fit an additional plastic flap (the same as the original one, undo the four silver screws at the top of the flap and slip in) as this will make it a bit heavier and should help. Ordered it from them over the phone for £11 very straightforward.