eufy Security Video Smart Lock S330, 3-in-1 Camera+Doorbell+Fingerprint Keyless Entry Door Lock, Smart Wi-Fi Deadbolt for Front Door, App Remote Control, SD Card Required, Chime Included

Excellent smart lock! I had a very expensive Kwikset biometric lock that I couldn't stand using any longer. I trust Eufy products as I have many Eufy items and they've all been working perfectly. This smart lock was very easy to install and the biometrics are very reliable. My old Kwikset didn't recognize my fingerprint after one day consistently. I got locked out so many times because of that Kwikset lock. With this Eufy, my finger print is recognized every single time and it is very quick to respond. AND!!! I love having the camera on it! I have it placed on the door to my garage. With this lock, I can easily see inside my garage via the app. It also can connect to Alexa. The touch controls are easy to used very responsive, hidden keyhole if needed, fast battery charging, recognizes fingerprints every time in heat or when wet from rain...what's not to love about this? The app is super easy to navigate too. If you have an Apple Watch, you can get alerts on your watch for entry, locking, battery percentage and detecting movement.

Got this because it was a Camera and Doorbell built into the lock. I was pleasantly surprised with the functionality and how well it works. My only issue is that the battery dies relatively quickly due to the fact that it cannot be hardwired, as I have done with other camera doorbells. Other than that, it was easy to install and easy to set up. It was a good value for a keyless entry and would recommend this device.

I ordered the Eufy S330 door lock during Thanksgiving in 2024, as I was closing my home in December and wanted a door lock with video capabilities. The important feature for me was the Auto Lock function that Eufy marketed. After installation, the Auto Lock function was working erratically. It would work sometimes and does not other times. Eufy has feature for this lock where you can set the time from 0 to 3 mins for the door to auto lock. The setting of time lower than 3 mins never worked for the lock. I contacted the customer care and we tried few settings and finally it was determined that there is an issue with lock and they replaced me a new lock. I thought the issue is resolved but the new lock came with new issues and Autolock does not work at all on new device. I contacted the customer care again and asked for the upgraded product as their product did not work as marketed but they offered be the lowered version of a similar featured product. So the situation was, I paid higher for the failed product, and now I am offered a downgraded version of the product with no additional compensation. This was a shock to me. I told them to replace me with same product one more time and now comes another shock. They sent me the used product. It was insane and so unprofessional of Eufy. When I bought the product, I was so excited about it, and I marketed it to a few of my friends and I referred it to one of my friends as well, and I feel so sorry I did that. I would never recommend this product and this company for their customer service. Absolutely disappointed. Update on May 14th 2025: So after my complains, I was sent brand new door lock and after having discussion with customer care we determined that auto lock setting in Eufy app was wrong. Also we found that if the app is used on multiple devices (phone, ipad, etc.) with same user ID and PW, the auto lock setting would not change in all devices automatically if you change it on one device. This was creating issues with auto lock functions. After making above two changes, the au to lock issue is resolved and lock is perfectly working fine. As an appreciation of my findings in of issues in Eufy app, Eufy customer service team offered me a free gift of Eufy Indoor Lamp E10 which is amazing product, I love it. With above updates, I changed title of my review and changed the star rating from 1 to 5. I highly recommend this product.

Experience so far. Hint: I am probably sending it back. Charged the battery overnight. Installed door knob. No instructions in box except for a paper telling you to download the app. Did that, still no instructions, but I've installed a few locks in my day. Did first time setup and it kept telling me "the deadbolt is stuck please return to the installation". So, I took it apart spun the deadbolt 180 degrees and tried again. Still same error. Loosened screws thinking it was too tight. Same error. You have to do the setup with the door manually locked. Finally, I opened the door and locked the deadbolt, then setup succeeded. Started fiddling with app. Added deadbolt to app. Couldn't figure out how to add my pin code and thumbprint, but accidentally stumbled upon it. The app requires you to set up your home, but security is at the device level, not the home. Strange. Got myself setup and was able to operate door fine. Strange thing is that to both unlock and lock the door, you need to use your thumbprint. So, you won't be able to tell a friend to lock the door for you. Wife and daughter got home. Took forever to figure out how to add them. Emails about joining the home and they downloaded app. It didn't say MyHome, it said TheirHome. So, that leaves you wondering if they actually joined the home or not. Oh well, kept going and could not figure out what to do. Finally figured out I had to share the device (deadbolt). Did that, more emails, they accepted and Voila, they could see the deadbolt. Now onto adding their thumbprints and passcode. To do this it needs to connect. And this step continually failed as if it couldn't connect, all the while it is sending video to the phone showing that there is definitely a connection. My daughter noticed that the battery is now 23%, WTF. Remember, I charged it overnight. We gave up and will work on it again tomorrow while the battery charges again overnight. I will update this review tomorrow. B.T.W. I did see a power setting and it was left at default, which is the second to least power using option. Edit: Next day: Still same connectivity problems. Decided to turn the IOT network feature on in my router. Went to connect deadbolt to that network, but no networks would show up at all. Decided to remove the deadbolt from my app and start setup all over. Was able to add it to the IOT network and reset my passcode and thumbprint. A couple hours later I set my wife's passcode and thumbprint. Decided to do her through my phone since the whole multiple phone thing is a PITA. Deadbolt worked fine. Third day: Wife left for work through that door and her thumbprint would not lock the door. Ugh. I opened the door and used my passcode to lock it while the door was still hanging open. Then tried thumbprint again and it worked. A couple hours later, my thumbprint wouldn't work again. I had sawdust on my fingers, so I will chalk it up to that. I then added my daughter, again through my phone. This went well. We now figure out if you hold down on the little lock button on the keypad it will lock it without a code or thumbprint.

تم التوصيل في الميعاد بائع محترم وسعر عليه خصم حلو جدا والمنتج افضل منتج في السوق انصح باستخدامه لا مقارنه بينه وبين الباقي اللي في السوق

I’ve been using this smart door lock with a built-in doorbell for a few weeks now, and it’s been a game-changer for home security and convenience. The installation was relatively easy with the help of the step-by-step app instructions, and the lock integrates smoothly with my smart home system. I love the ability to lock and unlock the door remotely, grant temporary access to guests, and receive instant notifications when someone rings the doorbell or enters. The camera quality is sharp, even at night, and the two-way audio is clear for communicating with visitors. Battery life has been solid so far, and the build quality feels sturdy and premium. Overall, it’s a feature-packed, reliable upgrade that adds both peace of mind and modern functionality to the front door.

I previously had a Altro Smart door, one of the few smart door with a camera, rather then needing two system. This is a major improvement over Altro's. 1) The ability to run a local server for video recording and storage directly to the chime hub is +1 2) The apps control and integration - especially for the start up was simple as long as you've got a basic level of logic setup. 3) I already had the door holes and latch done from the altro, so it was a direct swap with zero carpentry work. I didn't even need to swap the door latch, so I have a spare for the future. 4) Quiet. It's amazing how the mechanical sound of door opening and closing was so noticeable with the Altro, when I had the Eufy S330 setup and working, I nearly hear it open or shut (initially concern, thinking it wasn't working!). Overall, great upgrade for me and so far, very pleased with it.

Excelente. Llego en perfectas condiciones y en el tiempo prometido. Funciona de maravilla, es un gran dispositivo para cuidar la seguridad de tu hogar y es muy cómodo no tener que preocuparse por las llaves cuando sales. Lo recomiendo ampliamente.

Looks and works great