[2017 Item ] Petcube Bites Pet Camera with Treat Dispenser: HD 1080p Video Monitor, 2-Way Audio, Night Vision, Sound and Motion Alerts. For Dogs and Cats, Matte Silver (PB913NVTD)

Only had this for a couple days, will update this is time goes on. The setup of this connecting it to my router wasn't easy. I set it right next to my router and tried other places but it would always show less than a single bar of strength! It would not connect to the router. Went online to their website and hopped on the 24/7 chat support. They gave me instructions on how to hard reset the petcube and while it still only showed less than a single bar of strength, sitting right next to the router, it did finally connect. I don't know if maybe something got damaged in shipping? Will see how it works for the next few weeks. I mounted it to the wall and that was really easy to do with the included hardware.The treats that come with the petcube one of my dogs really liked, the other not so much. So I tried the mini milkbones since that is what they both like. After testing it with those treats, it constantly jams, it just doesn't like that shape of treat. So I put the treats that came with it and they are right, the circular treats do work the best in this.What I do LOVE about this is the 2 way audio, I get an update whenever one of them or both of my dogs are barking and I can hop on my phone and tell them to stop! When they do, I fling them some treats! :) Good way to help control that and reward them. It is taking my youngest dog some time to get used to this, but I'm sure he will. I have the alarm sound to go off when I connect to it to alert the boys that YES I can now see and talk to you and that is also good at getting their attention! I also really like that I can give control to family and/or friends to check in on them and give them treats also! That is a really nice feature! The night vision on the camera is pretty good, could be a little better for larger living rooms like mine as it doesn't show the entire room that well early in the morning when it is completely dark.When you first get the petcube you automatically get free 30 days of cloud service where you can go back 10 days or more of videos, after that, the free service only gives you 4 hours unless you subscribe: 10 day video history for $10/month or 30 day history for $30/month. I do think that is a little excessive in price or maybe offer another tier to it like 5 day video history for $5/month, that I would probably pay for!There are also 3 "care" settings that you can set the petcube to. "Awake" will give you notifications on your phone for sound and motion and will store them in your timeline. "Quiet" is basically the same as Awake but will not give you notifications, pretty much a silent mode. And "Sleep" and sleep is what I set it to when I'm back at home. It turns off detection and does not record events like the first two.Looking forward to playing with it more and getting the "boys" used to it. Once they are, I'm sure this will be a hit! Will update as time goes on.UDPATE 18 hours later: I am exchanging my petcube for another, should arrive on Monday (5 days from now) and I'm really hoping my issues was because of poor packaging/shipping because I really want to like this invention! Because of the low Wifi signal I have, even though its sitting 5 INCHES from my router! The video has become very fuzzy, unclear and pixelated. Also the speaker stopped working completely now. It isn't the greatest speaker in the world, but not working at all now after not even a day of use is unexceptable. Unless that is also an issue of the Wifi signal. Maybe a better internal antenna would help this box out! I'm really disappointed right now and hoping the replacement is 100 times better and I just happened to have received a defected product. Will update this when I receive it!UPDATE 10/18/2017: Got a replacement, thanks amazon! It is a little better than the previous. For preparation, I even bought a new router, one that is a little more powerful and a little more range. The Wifi antennas on these things are garbage! Need to be looked at. Again, with a different petcube and new router right next to each other, barley got 1 bar of strength on setup! But I didn't have any issues connecting it this time. As far as the response below from petcube, my internet is NOT the problem, I have high speed at home, 60+mbps down and 5mbps up. The internet I'm hooked up to on my phone at work in on fiber and at over 100+mbps down and 100+mbps up, shouldn't have any issues at all with the video! With the replacement the video is better and the speaker works. The only problem with the speaker and microphone so close together on the petcube is you will get a lot of feedback and it almost makes it useless to use.So I really want to give this 3 1/2 stars because I did receive a defective product, but while it is nice to see what my furbabies are doing and give them treats, there are still issues. The biggest being the poor Wifi antenna! I will mainly use it to keep an eye on them when I am at work and give them treats every so often! That is where this product shines! I am happy overall with my purchase.Oh, I also found the PERFECT treats for this thing, treats that will never jam the machine and you get over double the amount for the same price of the wellness treats that come with petcube. Charlee Bear Dog Treats!! PERFECT!  Charlee Bear Dog Treat, 32-Ounce, Liver/Cran UPDATE: 11/16/2017: Not even one month later and the treat dispenser on my second unit randomly will stop working. It's not jammed with treats, it just stops working because unplugging the unit and back in will magically start working again for less than 5 - 10 times before it stops again. I contacted chat support yet again, was told to reset the unit like the first one I had, did that, same problem. Tried resetting it again, no change. So once again, only because I REALLY want to love this invention am I going to give it a 3rd shot! I bought another and returning this one. If the 3rd unit I get has problems, I'm done and will return for refund. Will update after time with the 3rd unit.

Update: So after I finally made some progress with a new agent--thank you Louise!!--the company got cracking. I was contacted immediately by the company and they wanted to do anything to make it right--okay they were sending me a replacement free of charge and return labels for the now determined defective petcube bites. I got it set up --use their online chat service because they will walk you through it all step by step. Then the device finally worked!! My dog has been on camera showing how curious he is once the pet treat hopper starts to run. I love that I can use the phone app any time at work and see my furry love. I am still working to get the speaker to not squeal with feedbacka bit--not sure if that is user error...but the video is priceless. I appreciate all of the effort this company goes to to make things right. I only deducted 1 star because of the speaker--still figuring if there is something I need to adjust.older review: I got this via Amazon Truck sale and it has been a complete disappointment. I followed all instructions but it would never sync up and connect to my wifi---I have a very strong wireless network and the petcube was in the same room 10 inches from the router. It would keep blinking green and never connect to the app either. I tried several times to reset and uninstall reinstall the app and nothing worked. Then I called the support number and after speaking to someone who I could barely understand AND used terms that she could not explain, I hung up and went to the live chat on their website. At first I thought..yes..they are helping me but then after following one of the steps, it took them TWELVE minutes to issue a short response. Then they said I had to perform a 5 step camera test that involved hooking the Petcube to my computer, doing a a few things, downloading and sending a zipped file--here are the actual details: 1. Connect Petcube to your computer using the USB cord and wait until the light changes to white or starts blinking.2. Quickly press the button inside a small hole right below the USB port on the Petcube with a pin or a paperclip 3 times in a row rapidly.3. The Petcube will play a voice message, record a sample 10 sec video as well as run LED light and treat dispenser tests.Wait until it appears as a removable media device on your computer. If it doesn’t appear on your computer within 1 min, try a different USB port and same instructions to connect.4. Copy "TestResults" and "Settings" folders as well as files "dump" and "dump.key" to your computer.5. Compress those two folders and files and send them to us at [email protected] why on earth do I want to to go to all of this ....it doesn't solve a problem. And honestly--there are people out there who wouldn't even know how to get through those steps---I actually do but I think any product you have spent over a hundred bucks for should NOT require this. What a pain in the "bleep"

Pros: great video & audio quality, great customer serviceCons: the app needs some work, & the treat dispenser is a bit sketchy.The video quality is awesome! Don't think that it'll come out looking like a security surveillance video, because it's so much better. I love the 2 way audio, too. My pet knows I'm checking in on him.The PetCube is sturdy and modern looking. I wish I would've purchased the rose gold though. It is quite big, but that's because of the treat dispenser. The first time I tested the treats, it scared my cat because there's a slight delay when they drop down and then shoot out. It also shot out 5 at a time (they give an insert to limit the smaller treats though!)The app needs improvement -- it lags / freezes but it's not constant and shouldn't deter you from buying this.

Excelente, una vez falló, contacté a soporte y me atendieron de forma mas que excelente, no ha vuelto a fallar... a mi mininos les encanta, y cuando se esconden y no salen solo lanzo premios y al escucharla salen corriendo por ellos.Cuando no estoy en casa les hablo y puedo ver como están. Me encanta!!!!

This Petcube Bites is great. Setup went very well and my cat made it a friend. So fun when I am travelling to be able to hear my cat and for my cat to be able to hear me. As soon he hears the sound of the Petcube Bites preparing the treats, he moves in front and waits for them.

These things are great ! Well worth the money

The treat dispenser is constantly getting jammed even with the treats that they send with the machine very frustrating