ARCTIC offers innovative solutions incessantly - changing impossible user requirements into new. Always focused on our customers, ARCTIC is devoted to deliver excellence through a strong dedication and a high sense of commitment. In light of the ever-changing consumer landscapes, we aspire to continue to expand and diversify our products and solutions. From computer cooling and peripherals to audio and digital home entertainment, we strive to enrich people's lives by creating innovative, user friendly yet affordable products with a great value of benefit. For us value for money is a key factor - a constant our customers rely on.
B**B
Bad product description - actual product only supports 8kg
The product description both on Amazon and the manufacturer's site says it supports up to 15kg. I get the package from Amazon, open it up, and staring at me right on the front of the box it says "up to 8kg" - barely half of what is advertised. And the Amazon seller was the manufacturer, not one of the 3rd party listings. I would just avoid it to be safe. There are a lot of other reputable options out there.
K**M
Great stand that's easy to assemble, sturdy, and stable!
After digging around in the /r/buildapcsales subreddit looking for posts about deals on monitor arms back around Black Friday 2019, I came across a post from Arctic employee that engaged the other posters. I've always been a fan of that kind of customer service and it endears a company to me, and while I thought it was cool, I ended up picking up a single arm from another company.Fast forward to now and I found myself wanting to move to a three-monitor setup. Once again, I went digging through Reddit and once again found the post I described above. This time, I messaged the rep, described what I needed, and here we are.In addition to this arm, I picked up a two-monitor extension arm. The arms were easy enough to switch out so that two monitors are on bottom and one is on top.The arms are a snap to tighten or loosen and the included cable management clip that goes around the pole has holes for the hex keys that come with the stand. I have a Viewsonic XG2401 mounted on it that's 7.6 lbs. Once tightened, the monitor arm has not slipped, and tilting it down felt solid. Some arms feel flimsy, even when fully tightened, but not this one. The pole has good weight to it and the threads screwed into the pole extension tightly.What is the bad? I can't really say there is any. While the arms on the extension don't give me quite the range that my old dual-monitor stand did, the arm on this is able to be positioned exactly in the middle of my other monitor, which is exactly what I need. I knew what I was getting into when I bought it, so it's not a bad thing and certainly doesn't deserve to be docked a star.Although the customer service isn't part of the rating, between posting on Reddit and immediately taking care of a minor packaging issue that wasn't their fault, the customer service is top notch. The Arctic arms might be more expensive than other setups, and might not be available via Prime (at least when I wrote this), but the customer service makes up for it. The shipping quote was really long, but it arrived much faster via UPS.If there's any hesitation in buying this product because it's not Prime or it has less reviews than other stands, ignore that hesitation and get a setup going with Arctic!
T**K
Supports Dell 49" Ultra-wide - read below
CAVEAT: This is supporting my Dell 49" U4919DW, BUT...1. The arm is not extended at all, so the weight is centrally balanced.2. I never move the monitor. If you plan on moving the monitor around, I would consider a heavier duty arm.Their website says it supports up to 38" monitors, but the weight of the Dell 49" was just under the max supported weight. So I took a gamble, but only because I knew I wouldn't be moving the monitor at all. When I first mounted it, I had to re-tighten every axis because it was drooping and tilting. But it hasn't budged in a few months now.
D**N
If you're looking for more desk space
Got this to make more space on my desk. I dig the 4 extra USB slots as well, so that's a plus. Very easy to assemble as well. I have it clamped onto a cheap Ikea desk top, where the board is most likely particleboard, and it's been holding up fine for a couple weeks now. It's holding my 35 inch ultrawide Vast monitor, that weighs more than 20 pounds for sure. No sagging after tightening screws. It arrived in a timely manner, no damages, holds the monitor great and charges devices while freeing up some space on my desk. So that's a 5 star product to me.
M**J
Not really suitable for 49" Samsung CHG90
Tried to use this with Samsung CHG90 49" super ultra wide. The arm says it can handle the weight, but despite heroic force applied to the pole clamp screw, the arm slides down the pole if I move the monitor at all.
H**K
Does not support Super Ultrawide monitors
I set this bad boy up to hold my 49" Samsung Super Ultrawide monitor. Unfortunately, the stand couldn't support the monitor's weight even after tightening the mount to the point of stripping its bolts.The build quality is a bit on the cheaper side, but I think this would be a great monitor basic stand for a regular monitor.
C**C
Does not support advertised weight.
Pros:- Assembly was simple.- Desk clamp is sturdy.- Included USB hub is a great idea.Cons:- Did not support the monitor I bought it for.I bought this for an ultrawide monitor specifically because many other stands do not support monitors over 25 pounds. As I have a 30 pound monitor, I was hoping to clear up the clutter on my desk by mounting it on a stand instead of the bulky base it came with. Sadly, this arm did not support the monitor's weight, causing it to sag on the pivot despite being under the advertised weight. I increased the tension adjustment on the pivot as far as possible, but it did not make a difference.
V**R
It is cheap and good.
It is cheap and sturdy. I mount my 34" Viotek monitor. It looks great, exactly what I wanted, but man did I have to do some cutting and sending and thinking out of the box to make it fit in the back of my monitor.
M**O
Easy to use yes but DOES NOT I repeat DOES ...
Easy to use yes but DOES NOT I repeat DOES NOT support up to 15KG, It clearly states on the box that ot only supports up to 8KG, And even then it would not support my 8KG screen,My 6KG screen is fine though so for lighter monitor this will work. I have had to send two back due to description errors on this product
A**N
Can't support 10kg, let alone 15kg
Looks relatively sturdy but just can't keep my Apple Thunderbolt display level. It keeps sagging forward even though the display weighs 10kg versus the 15kg advertised weight. Repeated tightening of the allen screw means that that is now stripped after less than a fortnight's use.I've resorted to super gluing the joint to try to make this workable.Suppose you get what you pay for and if you have a small (I was say <24") monitor then this might work, but for anything approaching its advertised weight I'd steer well clear.
G**T
A great product, almost perfect.
The point that I saw repeated the most before I bought this product was that it wasn't capable of holding anything close to 15 kg. Well, I had enough fun finding an arm for my 9 kg main monitor, so needing something even more substantial for my 12 kg+ secondary monitor was set to be a real task (while remaining within budget); thus I was willing to try this, despite the negative reviews. I mean they advertise it for 15 kg so it has to, right?Right. I'm glad I gave it a go. It holds 12 kg+ monitor no problem. I need monitor arms that aren't just stable when stationary but also remain so with me articulating the arms at multiple points over a day. This monitor arm did so well I ended up buying a second one shortly after to replace the fancy gas lift arm on my main monitor.The USB hub wasn't a feature I was particularly interested in but I have found it to be useful. Adjusting monitor position is real easy and feels well-engineered. Height not so much, adjust this without the monitor attached unless you wish to make it hard for yourself. Would've been a 5/5 if the arm when a little higher, height adjustment was a little easier and the cable management was a little more robust but overall, this is a great monitor arm to the point where I felt it necessary to write a review of it on Amazon (I don't really do this often).
T**S
USB hub defective grounding, unable to hold advertised weight
I bought this back when it advertised 49 inch monitor support and a weight limit of 15KG.The arm can clearly take 15KG, however the mount that holds the monitor won't hold it against the pull of gravity and the monitor will tip towards the desk the minute you let go.When used with a smaller monitor it works, and the USB hub is nice but it seems to have a defective power connection. I'm receiving constant, small shocks that cause the USB hub in the stand to malfunction until the whole unit is power cycled. Other USB hubs by other manufacturers are not affected when using the same port.Arctic wanted me to send it back to them at my own cost and would not under any circumstances provide a shipping label for their bulky and heavy mount. I refused to do so as the issue was clearly with the product and instead of providing the label, they offered a full refund instead.
D**E
Barely holding 4kg let alone 15kg.
I had bought this particular monitor bracket as it claimed up to 15kg weight and I eventually wanted to save up for a 38 inch ultrawide. This thing is bowing on a 25 inch LG monitor weighing about 4kg! The problem with this seems to be the small foot it sits on. I have another arm I bought from Amazon and that's doing a much better job with 8kg. This one works somewhat but I would save that money and out it toward another monitor arm. This one is a dud.
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