Aroma Housewares Professional 8-Cup (Cooked) SmartCarb Multicooker and Flavor-Lock Food Steamer for Low-Carb Rice and Grains, Glass Inner Pot, Black (AMC-800), Transparent Glass, 4 Cup Uncooked Rice

My unit broke after 4-5mos. Giving CL and EO error , even worh thorough cleaning like it says in the manual, still wont work. I am Trying to get a replacement up till now its going to be a month now and still waiting. The Aroma Agent asks tons of stuff. While I provided all necessary info they also want me cut cord of the unit, I am not sure why they ask me to do that and has not responded yet. Takes forever for them to respond. Customer service sucks. The only thing that I commend on this product is the glass pot, the only reason why I chose it.

Except for the special insert for low carb rice, no plastic touches food. Alarm for low water. Good electronics. Easy to operate. Cleaning is good once you get the hang of it. Cooks well. I use it all the time except for summer, too hot in small apartment. I recommend it if you steam often. I enjoy the best and this is it.

I saw the German brand glass-lined rice cooker at my sister's house in Shanghai. I thought it was much healthier than the aluminum-coated rice cooker we've been using for a long time, so I saw this on Amazon. Bought the pot immediately. It has only been used for more than a week so far. The appearance of the transparent glass is very good, but after all, it is tempered glass, which is very heavy. The first time I used this pot to cook rice, I didn't know the amount of water and the back pot was not filled with water, so the rice sandwich was raw. The second time I got the hang of it, the meal was good. At present, I only feel that the pot is a bit large and heavy, but everything else is fine.

Was working for the first Six weeks, but no longer working this time for a Rice, unable to cook recently, function for Smart Carb is completely gone, I enjoyed only for 1.5 months for cooking, but will try to save the hardware because of nice aesthetic appearance.

Purchased this rice cooker because of the glass pot as we are trying to get away from non stick chemicals where we can. Unfortunately, it just doesn’t cook good rice. Tried every setting, messed with water to rice ratios, and all it produced was mush.

It is amazing

I stop using a rice cooker over 25 years ago, I did not want to expose my family to the harmful materials used in almost all rice cookers.I always rinse my rice and make in the stove in stainless steel pot. Jasmine, pastrami, quinoa. All come out perfect; but I was interested In the new smart carb technology and spend time researching.I finally order the Aroma Profesional, with the glass inner cooking bowl, glass lid and smart carb technology.I really wanted to try and remove more starch and have a larger pot fir weekly family dinners, but I am returning it. It dies nit work and is very bulky and inconvenient.I tried making rice 4 times; It does not cook rice well, smart carb options does not work, rice is hard and pot makes strange sounds. Not quiet at all.I will continue to make perfect rice in my very good stainless steel pot, that takes much less time.Maybe I will try in a few years low card technology improves.

Rice comes out perfect. Easy to clean. Perfect oatmeal also.