I’m trying to play on my Xbox one and I can only move forward none of my other keys work what do I do

I don't have an xbox but i have a ps4 so it should be similar. Try restarting the xbox, if that doesn't work then turn off the keyboard, mouse and unplug the usb key from xbox. Also check the settings for the keyboard in the gane settings. Also plug in usb key first to the xbox and the turn on the mouse and then the keybord. Hope thus helps, but if it doesn't then return it to the vendor. I have two of these keyborads and they work great. You might have a defective one if so.

ASIN	B088FCMJK6
Batteries	1 Lithium Ion batteries required. (included)
Best Sellers Rank	#2,863 in Video Games ( See Top 100 in Video Games ) #250 in PC Gaming Keyboards
Customer Reviews	4.1 4.1 out of 5 stars (7,999)
Date First Available	May 11, 2020
Item Weight	3.04 pounds
Item model number	K680
Manufacturer	LexonElec
Product Dimensions	17.91 x 6.89 x 1.77 inches

Wireless Gaming Keyboard and Mouse,RGB Backlit Rechargeable Keyboard Mouse with 5000mAh Battery Metal Panel,Removable Hand Rest Mechanical Feel Keyboard and 7 Color Gaming Mute Mouse for PC Gamer

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