In the description &the pictures it says this has seat belt straps. But in the question & answers the company says no they don't have them. ????

Hi Nancy, We improved this product to include the straps so many of our customers were looking for. So yes, it now has seat belt straps and carrying straps. Please let me know if you have any other questions.Your Pet Fit For Life Customer Care Team

how do you collapse this? i can't get it folded.

I tried following both videos & either I'm too dumb or too weak to do it. I get close, but it creaks and I feel like I'm gonna break it... I did discover that if you flatten it & fold it hamburger style it fits in the drawstring bag it came with though, so that's how I'm going to store it I guess.

How do you get it to stand up straight? Seems wobbly and unstable.

Hello, Thank you for your question. Once you put the bottom panels inside the zippered pocket the Carrier will stiffen up. The wire frame is designed to be stiff and keep the the carrier upright. This is a soft sided carrier with a wire frame. Hope this helps. The Pet Fit For Life Customer Care Team

can this be used for a 10# dog?

Hello, Thank you for your question. Yes, a 10 lb dog will fit in the condo comfortably. This is more of a condo/cage than a carrier, just FYI. Hope this helps. The Pet Fit For Life Customer Care Team

Item Weight	4 Pounds
Size	32.0"L x 19.0"W x 19.0"H
Item Dimensions L x W x H	32"L x 19"W x 19"H
Style Name	Portable
Color	Blue
Weight Supported	2 Pounds
Dog Breed Size	Large
Compatible with Vehicle Type	Car
Additional Features	Anti-Allergic, Durable, Easy to Store
Material Type	Nylon, steel

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