I just received this toy. It is not moving but it does bark and cry. Is it suppose to actually move?

In case anyone else runs into this problem: my dog bounced the toy down the stairs a couple times. It kept making noise, but stopped moving. I took off the skin and found that the two halves of the ball had twisted out of place. When I realigned them so that the protective walls around the on/off switch were again in the right place, the problem was solved and the toy worked as intended.

Why do I have to spend 20 minutes to figure out what this product is all about ? I give up at this point

This is actually (the skin) of a dog toy. The call inside makes all kinds of noises and shakes. My pup loves it so much that I have had to replace the body (skin) and ball. The ball diedcause it was left outside in a heavy rain. You should be able to find the complete toy (we call it mousey). My Pomeranian loves it. Favorite for years.

does it work on carpet or only on hardwood/tile floors?

It works fine both on carpet and hardwood/tile floors.

How do I change batteries? Can’t open plastic lid

You have to unscrew the small screw (Philips head if I recall correctly) that is placed at the center of the tab that "opens" the battery compartment after opening the ball.

Pet toy type	Plush
Theme	Animals
Breed Recommendation	Large Breeds
Brand	Hyper Pet
Recommended Uses For Product	Chewing, Playing
Cartoon Character	Dog
Indoor/Outdoor Usage	Indoor
Item Weight	113 g
Scent	Unscented
Net Quantity	1.0 Count
Dog Breed Size	Large
UPC	012575213129 012575201737
Global Trade Identification Number	00012575201737, 00012575213129
Manufacturer	Hyper Pet
Model	49484EA
Product Dimensions	12.7 x 12.7 x 5.08 cm; 113.4 g
Batteries	3 AAA batteries required.
Item model number	49484EA
Batteries Included	No
Batteries Required	Yes
Does it contain liquid?	No
Manufacturer	Hyper Pet
Country of Origin	USA

Hyper Pet Doggie Tail-

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