Why does my app not have the siren, light, or 2-way talk icons? these features are not available when plugging the cameras directly into reolink nvr.

Hello, please make sure your NVR's hardware version is N2MB02/H3MB18 and have upgraded the firmware to v3.0.0.130 or above. You can download the firmware here: https://reolink.com/download-center/. Any further questions, please feel free to contact us via Amazon Message.

I read that there's no 2 way talk while recording in nvr mode, can i use the app for 2 way audio while nvr recording?

Hello, while the 811A cameras are recording to the NVR, you can enable two-way talk via Reolink App/Client on the cellphone/tablet/PC devices with the mic and speaker enabled. The NVR UI on the monitor doesn't support the two-way talk function.

How long are these cameras covered under warranty for?

Hello. Reolink provides a 2-year warranty and 30-day return & refund for this Security Camera Outdoor under Reolink Warranty Policy. Feel free to contact us via Amazon Message if you need further assistance.

Can you set the spotlight to always on instead of just motion?

Hello, yes. You can set the spotlights to the scheduled mode for always-on. You can also consider RLC-812A which has always-on spotlights: https://www.amazon.com/dp/B08F57FB6B

Night Vision	Night Color
Night Vision Range	100 Feet
Video Capture Format	H.265
Number of Channels	1
Connectivity Protocol	Ethernet
Wireless Technology	Wired/PoE
Connectivity Technology	Wired
Unit Count	1.0 Count
Item Weight	2.5 Pounds
Item Dimensions	11.42 x 4.72 x 5.51 inches
Field Of View	123 Degrees
Zoom	5x Optical Zoom
Photo Sensor Technology	CMOS
Focus Type	Auto Focus
Viewing Angle	100 Degrees
Wattage	6 watts
Are Batteries Required	No
Voltage	12 Volts (DC)
Power Source	Power over Ethernet
Frame Rate	25fps
Video Capture Resolution	4k
Material Type	Aluminum
Shape	Bullet
Alert Type	Motion Only
Waterproof Rating	IP66
Photo Sensor Resolution	8 MP
Control Method	App
Light Source Type	LED
Effective Still Resolution	8 MP
Color	White
Installation Method	Screw In
Additional Features	Built In Light
Indoor Outdoor Usage	Outdoor
Compatible Devices	Smartphone
Controller Type	Android
Mounting Type	Surface Mount, Ceiling Mount, Wall Mount

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