I thought this bike already came assembled?

I found some parts missing from the package, but I have almost finished the installation, what should I do?

When I installed it, I found that I was missing a foot tube screw. I contacted their after-sale mailbox. They soon sent me a spare screw pack. I love my bike now!

My front foot tube won't fit. The holes don't match. It's blocked by the resistance bands buckle.

Hello dear customer, you can refer to this video, keep the moving rollers in front, flip the foot tube 180 degrees to solve the problem. 【CONTACT US】Login your amazon account > choose "Your orders" > find the order ID > click "Contact seller"

I have plugged the speed cord in and still get 0, how to fix?

hi,please confirm: 1. Have you connected the two heart rate wires on the back of the monitor to the 2 wires on the armrest? Is the heart rate displayed normally? 2. Have you connected the round hole plug on the half of the speed cable to the speed hole on the back of the monitor? 3. When installing the main frame, have you connected the ports at both ends of the speed cable passing through the main frame? If you confirm that the connection is correct, please take a picture of the back of the monitor for me, If there are still problems, I will give you the corresponding solutions. have a nice day

Brand	pooboo
Special Feature	Adjustable Resistance Level, Adjustable Seat and Adjustable Footstraps, Bottle Holder, Foldable and Portable, Two Resistance Bands with Three Adjustable Positions
Color	Red
Power Source	Manual (Monitor Requires Two 1.5V AAA Regular Batteries)
Recommended Uses For Product	Indoor
Item Weight	39.3 Pounds
Material	Alloy Steel
Resistance Mechanism	Magnetic
Product Dimensions	15.75"D x 25.2"W x 45.67"H
Maximum Weight Recommendation	300 Pounds
Handle Material	Alloy Steel
Model Name	X-819 Red Edition
Minimum Height	43.5 Inches
Number of Resistance Levels	8
Drive System	Belt
Item Package Dimensions L x W x H	36 x 15 x 10 inches
Package Weight	19.26 Kilograms
Item Dimensions LxWxH	27.56 x 15.95 x 43.7 inches
Brand Name	pooboo
Manufacturer	pooboo
Part Number	Ebike
Style	With a practical and stylish flair, this exercise bike stands out. The vibrant red finish adds a touch of fashion, making it visually appealing. Meanwhile, its foldable structure, adjustable components like the seat and resistance levels, along with useful add - ons such as the bottle holder, emphasize its practicality. It’s an ideal choice for those who seek both style and utility in their fitness equipment.

pooboo

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