Tool arrived and i realized i can't get the screens off without tearing them up. back to square one. thanks for trying to help

Not enough information there. If you have wooden-framed screens whose frames are stuck to the exterior window casing, they might be nailed on with finish nails. Using several prying tools and stiff scrapers might help, establishing a little gap first with a stiff scraper at the bottom, and then working up a little bit at a time, using thinner tools higher up and thicker one below, until you find the nails. Then you can use a flat-bar to pry close to them to open up about a 1/4" or 1/2" gap, and then look for another nail higher up. With a little patience, you can pry the thing off without ruining it.

How do I know if this is a real Hyde tool and not a counterfeit like so much of the merchandise on Amazon?

I've been shopping on both Amazon and the other outfit since their inceptions and have NEVER had a problem with counterfeit items. It's hard to imagine how they could stay in business with "so much of the merchandise" being fake. I can definitely vouch for this item. Its a genuine Hyde for sure. The only difference from the one I bought in a San Francisco hardware store 30 years ago, is that this newer model has a more durable plastic handle instead of wood which eventually failed.

can you open from just one side? I would have to be a trick artist to get to the outside of my upstairs windows.

some windows r set from the outside and some from the inside and it is a tricksome windows r sash set and cant b reglazedfind the manufacturer and c if they require to replace the full sash

Manufacturer	Hyde
Part Number	45200
Product Dimensions	26.67 x 26.67 x 26.67 cm; 90.72 g
Item model number	45200
Size	Pack Of 1
Colour	Black
Material	Plastic
Power Source	Corded Electric
Voltage	120 Volts
Item Package Quantity	1
Handle material	Metal
Blade length	9.3 Inches
Measurement System	Metric
Special Features	Stainless steel Sawtooth blade, Tubular metal handle with plastic handgrip
Included Components	Multitool Accessory
Batteries included?	No
Batteries Required?	No
Item Weight	90.7 g

Hyde 45200 Window Opener

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