Lexmark X264DN Multifunction Printer

This appears to be a well built printer. However, it is billed as Mac compatible - a flat lie. It comes with no Mac software, and customer support urges you to install it on Windows. Customer support readily admits it is not a good fit for Snow Leopard, but it won't tell you that on their website. They urge you to buy third party scanning software to support it, but can't name a software vendor that it works with. The driver is alpha-ready, if this. I love computer tinkering, but this is crazy.With the built-in drivers from Apple, you can scan a single page at a time. Period. Use Acrobat Pro and it will scan 2 pages periodically before locking up the printer. Except as a printer, it is nonfunctional for all practical purposes with regard to any other feature.The print quality is good on the rare occasion it works.I have always thought highly of Lexmark when I used them with PCs. However, misrepresenting compatibility leaves me with a several hundred dollar lump of electronic garbage that has wasted time and resources for my business. This is not only marketing "puffery," but flat out dishonesty. Goodbye Lexmark, I'll be sure to pass it on.

After doing lots of research of multifunction machines and determining what features I would want I decided I wanted this unit because it offered network printing and scanning, fax and it was a laser unit. The problem is that the network scanning feature is absolutely ridiculous to use and couldn't be more unintuitive and the machine is very slow to print. It says it can do up to 30 ppm, but I can't image it doing half of that. It is being used as a network only machine and I often have to print 10-20 page PDFs over the network. Our HP network unit can accomplish this at it's advertised speed, but this one seems to be doing about 2-3 ppm, which is absolutely unacceptable. Printing from Windows machines over the network is sometimes faster, but not always, and network printing from a Mac is always slow.

We've had these for a while and replaced all of our HP printers with these. A common issue is the ADF separator pads will wear out if you do alot of scans from the top. The pads were $40 but have come down in price since I last purchased. We have also started to run into a firmware 900 error that hits all of them at the same time on the network. Calling Lexmark, they tell me that these printers were designed for home office networks, not enterprise. I still have yet to figure out what is causing these firmware issues even after upgrading to the latest.

I purchased this Lexmark X264dn MFP for my home office because I needed a B/W printer, copier, scanner, FAX device (I use a dedicated HP color laser jet printer for all color printing). What amazed me about this product was amazon's PRICE which included free delivery (given the weight and bulk of this MFP this is not to be underestimated). Given this price, and Lexmark's reputation (we use Lexmark professional printers/copiers at work) I decided to purchase it.My observations after three months of daily usage :Printer/copier :straight forward operation, excellent quality. Automatic duplex feature is very nice and saves paper.I have had not problems with the ADF or the paper tray, i.e. no jamming whatsoever.Scanner :once you learn how to use Lexmark's "scan center" software, it is a straight forward operation saving scanned images to MS Word documents. The instruction manual is not very explicit about this and could be greatly improvedFAX :getting the Lexmark X264dn to SEND FAXes is reasonably straight forward. However,getting it to RECEIVE FAXes requires some work. For starters, the instruction manual is WOEFULLY INADEQUATE describing the FAX features; it contains no explanation whatsoever about receiving FAXes.After I searched around on Lexmark's customer support web site I found several technical bulletins that explain the settings for receiving FAXes that have to be configured correctly (I use a single phone line with a separate answering machine which is the most tricky set-up). After some trial and error I was finally able to get the FAX modem to recognize FAXes AFTER the answering machinehas answered an incoming phone call.If you want to receive FAXes, be sure to read these technical bulletins first; it will save you much time and frustration.Bottom line : a decent MFP with a very attractive price, instruction manual isinadequate for receiving FAX operation

This is a great machine for the money. Warm-up speed is quick and when it begins printing, it prints fast and quite. This machine is great for a home or office environment. The scan to email function is superior to all of the other multi-function machines I've owned. The scanning software minimizes the number of trips you need to make to the machine, so if the printer is in another room, you don't have to run back and forth a bunch of times. The duplexer in the printer works flawlessly. What else can I say, it's quiet, reasonably priced, fast, and has great print quality.I did run in to a significant installation problem during setup. I set this machine up on 5 different computers. Everything appeared to go fine during the install, but after I shut down 2 of the computers at the end of the day and started them up the next morning, Lexmark's scanning software completely locked up 2 of them and would not let the operating system boot up. Since I didn't need scanning capability on these two machines, I ended up starting them in safe mode, removing the scanning software, and everything worked fine after that. I never called Lexmark's technical support to see if they had a fix for the problem.