Slide it in hitch receiver, and be sure to use the anti rattle plate with locking bolts.

Each customer photo the step is not level. What is the issue and has it been corrected?

They are level if you put it on correctly. Some guys just want to put it in the hitch and not use the added bracket lock that keeps it sturdy and locked in the hitch tightly.

Why does this product rattle after installation?

One reason can be that the 2" Square hitch does not fit tightly into the receiver. This is a common problem and actually makes it easy to insert the hitch end into the receiver. But this does allows the hitch to "rattle" in the receiver. My hitch step came with a bracket that locks the hitch tight to the receiver so it does not rattle, and it works well even though it is an extra piece of hardware to install. According to the picture, it is the "U" shaped bracket and plate on the left. You should check to see if that came with the step bumper and install it to stop the "rattling". If it did not come with your step, you might check with Amazon to supply or try checking with a hitch installer such as uHaul and see if they have one you can purchase.

Color	Textured black
Brand	Nilight
Material	Alloy Steel
Exterior Finish	Powder-coated, textured black
Item dimensions L x W x H	7.5 x 8.8 x 26.9 inches
Vehicle Service Type	Passenger Car, Truck
Item Weight	8.05 Kilograms
Weight Limit	3.5E+2 Pounds
UPC	072719641393 727196413932
Global Trade Identification Number	00727196413932
Manufacturer	Nilight
Model	90054A
Item Weight	17.71 pounds
Product Dimensions	7.5 x 8.8 x 26.9 inches
Country of Origin	China
Item model number	90054A
Manufacturer Part Number	90054A
Position	Rear

Nilight Hitch Step with 2" Hitch Receiver Rear Bumper Guard Protector Compatible with Car Truck Vehicles Upgraded Textured Black Hitch Step Bar with Hitch Lock & U-Bolts Stabilize

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