ZylissEasy Spin Salad Spinner, Small, Green Large Green E940001U

Can you prep the cord so it is less likely to fray? Wax perhaps?

I have only had this product for 9 months and now the cord does not retract and salad cannot be spun. How do I get a replacement under the 5 year warr

So its made in Swiss?

What is the height of the inner green basket in the large version?