8 Foot Pool Table Billiard Table Red Felt with Storage Benches – Vintage Red

STOP !!! DO NOT BUY THIS OR ANYTHING FROM SIMBASHOPPING USAFrom what I can tell this company and owned and operated by one person – Marco.I bought an 8 foot table without side benches in green.The table comes shipped in a box on top of a wooden crate, upside down, with the accessories strappeddown on the underneath of the table.When my item was delivered, I took the box top off to find some of the accessories had been movedaround in shipping, causing one pool cue to break in half and several of the inside support “wooden”brackets to get chipped – see attached.Also, the bottom of the box got damaged in shipping, causing 3 tears in the table felt – see attached.I notified the company through Amazon. I was asked if I wanted a discount or return. I said return. AndI was told to box it up.Since I already took everything apart, I said to give me until the weekend and I would rebox it. Iassumed they meant they would be picking it up and refunding me since I received a damaged item.I WAS WRONG. When I notified the company, it was boxed up and ready to go, they told me to ship itback to them.On SEVERAL emails I explained how I was not paying hundreds of dollars to return something I receiveddamaged and every time I was told “if you don’t like it, ship it back to us at …….”.I asked for a name and number of a manager to call, and once again I was told Ma’am, if you don’t likeit, ….”.I asked to exchange only the damage items, I was ignore.I went to the company website, there is no number to call just an email address. I emailed it and wastold to resolve my differences through Amazon.I notified the seller the wording on Amazon says they would exchange damaged items. I once again wastold “if you don’t like it, ship it back to us at …..”. The next day that verbiage on Amazon was removed !!I gave up on the return and asked them if they would give me that discount they spoke of. They offeredme a 3% discount. That would be about $60. When I was looking at minimum, having to replace the felton the table, which is about $500, I told them I would not accept a 3% discount and it would have to bea minimum a 30% discount. I was hold they could only offer 3%.To which, I told them, I would see them in Florida court.I have also reported them to Amazon and to the Better Business Bureau.And in writing this and explaining my situation, I hope that no one else will buy form them again andhave to deal with their abusive customer service and place the customer between a rock and a hardplace.I mean, I received a damage item, showed them verification of it and the only solution was either to geta $60 discount or pay hundreds of dollars to return it.SAY NO MORE SALES FOR SIMBASHOPPING USA on AMAZON !!!!