ATERA022684 Bicycle Tow Bar Rack Strada Sport M 2

I like that it is taking e-bike plus regular mountain bike together,It is easy to handle, could mount it on my RAV-4 easilyI had hard time to remove the device and the handle seems not strong enough (hopefully it will not break down )Another issue is the plastic parts for the wheels look not robust enough for power executed in fastening ( hopefully it will not break down)To summarise, its fair device for the low price paid

I bought this bike carrier over Christmas, 2021. It locked on okay and has safely carried my two ebikes.I have attempted a number of times to remove it from the towbar using the recommended method of pushing down first, pulling the trigger and then lifting up. I have pushed down, 80kg on the handle, etc. and have stopped lifting as the handle starts to bend.1. How do I contact the seller because they seem to have no contact details.2. Local dealers say to keep lifting the handle because the tight fit is normal. I can't believe that!2. Don't fit this carrier to your bike unless you are guarenteed that it will not be a permanent accessory! It may be in place for some time. Maybe forever.

Bought this bike rack to go on back of VW Transporter camper to replace VW bike rack because lifting electric bike on becomes more difficult with age.Arrived as promised promptly. Assembly instructions were poor and difficult to comprehend.Tow bar needed extending to enable opening of rear door.Tipping bike rack is cumbersome and potentially dangerous.Biggest problem was removing bike rack after trip. This involved a lot of brute force bad language and bad temper. Instructions not helpful.Basically this is typical German engineering at its most annoying. It would be well worth looking at other products.

Used the rack a few times to date now and it really is simplicity itself.. Load and go in a minute or two at most. Stable as a rock no damage to bikes at all even over uneven ground.. Every part just works as it should.

There is no way to contact the seller. The lock barrel to the handle is missing. The key is also missing so I cannot use the other 2 frame locks. I would advise against buying from this vendor.

It is easy to fix this Atera rack to the tow bar and it is easy to load the bikes and holds them firmly. Also this supplier is responsive and super efficient. I've owned for a several years now without regrets.