Epson EcoTank Pro ET-16650 Wireless Wide-Format Color All-in-One Supertank Printer with Scanner, Copier, Fax and Ethernet, White

The printer is a big beauty. It dwarfs my old Epson EF-3540 dual tray all-in-one, which I used to think was huge. This printer essentially provides a new version of my old workhorse, but enlarged to work at tabloid size. You really need a substantial stand with a pad of 21w x 16d to accommodate the base. But that's only part of the story. It requires at least 11-12 more inches behind it to allow for the rear feed tray to fully unfold. And it has this really glamourous MOTORIZED output tray that extends to the front by a good 9 inches when you print something (It auto-retracts when it is powered off.) So your real working area is 24w x 32d. Not trivial in a small office.I have printed and copied letter and tabloid (11x17) using the automated document feeder, and can attest to that function. The fax checked out and got dial tone. It has two paper feed cassettes, both of which can hold full tabloid sized paper. The manual incorrectly states that the maximum size is A3 (11.7 × 16.5 inches). Keep in mind that the cassette(s) actually expand toward the front to hold this larger paper, so they stick out of the front of the printer by about 6 extra inches when loaded with tabloid. One thing I noted is that when I first expanded the cassette, placed the tabloid paper, and inserted the cassette, it felt 'funny', and sure enough, the printer said that there was a cassette load error. I got around this by making the cassette normal sized, inserting it (it felt better), then reaching in and pressing the expansion button to make it large again. I could then insert the paper and print. I will have to troubleshoot this to understand why that bottom cassette had to be 'babied'.I manually set up the printer for fax and network, set up my paper loads, then loaded the driver on my PC and printed away. Everything worked as expected. I printed an 11x17 graphic from PowerPoint (I had specified the tabloid size in the page setup), by simply printing it. I didn't have to choose the paper feed tray, the printer/driver figured it out.Which brings me to a praise - and a concern. This is not your father's all-in-one. With the elegant high definition touch panel, the Lexus-like motorized output tray, and soft sounds, it feels like a multiple thousand dollar office printer. Lots of control over what is happening and elegance. But what concerns me is the fragility of the thing. If I lift a corner of the printer it flexes. My old WF-3540 did not do that; it was much stiffer. The feed trays feel like if I am not careful, I am going to break one. They may well last me another 9 years (They'd better after spending 9 bills!), but I really can't drop one or jam it in hard. A soft touch will be required to ensure longevity.Based on a not insignificant minority of people who experienced failures right at the one year point, I did something uncommon for me, I bought the extended warranty. That means I'll probably never need it!

Out of the box, this printer was the worst printer I have ever purchased. Prints were coming out with white and dark lines running through them, and no matter how many adjustments I made, it did not improve. Epson Customer Service had me do a power clean on the machine, which used up the majority of the "up-to-one-year" ink in the printer and made absolutely no difference in the quality. When I called Epson Customer Service back to report the lines were still there, Cheryl asked me to make a copy of something, anything, to which I didn't understand the point since I was printing from my computer, but I did it anyway. When I told her the lines were still there, she said to clean the glass on the copier! This is the point I realized who and what I was dealing with. Customer service does not listen to what the issue is, but will hang up on you without hesitation.I have returned the printer to Amazon and waiting for a refund. Once the refund is complete, I will order another printer, but certainly not an Epson, mainly due to the treatment from their Customer Service Department.

Best Epson printer I have ever owned!

I used to be a HP fan. I have had various Epson printers over the years too and I have to say that I am a fan of the super tank versions because ink cartridges are a pain. I have a smaller format version of this one, but the 16600 blows the doors off of the smaller versions. We use this printer for commercial printing projects (high end book publishing) and it really delivers high quality prints, stunning graphics and excellent performance across a wide range of papers and canvas. I highly recommend the investment in this.

I purchased this printer in December 31, 2023. I used OEM ink to top off my printer as the ink that came with the printer was getting low. In mid December 2024, I did a nozzle check and saw that the Cyan was not printing except for a few segments. I did 20+ cleans, and even a power clean with no results. I contacted EPSON and they stated since the printer was still under warranty they would replace it. They asked for pictures of the ink lines and asked that I call back immediately after submitting the data. When I called back they declined my warranty because the ink tubes were colored (except the black). After speaking to a local Epson repair shop, they said the ink system on some of these models fails to draw the ink correctly and doesn't feed the print head. After the denial, I ordered some cheap ink and a print head cleaning kit. Cleaned the print head, recharged the head and still no cyan, but all the other colors worked for a while. Now nothing. It's just an overpriced scanner.Update February 2025. I found a company that sells new printhead and ordered a new one. I also bought new ink dampers just in case. Primed ink and ran a power clean. It prints perfect again. New printhead was over $400 and dampers were $50. Still a one star for bad warranty experience. I'm still using the cheap ink that was in the system.