Epson WorkForce WF-3620 WiFi Direct All-in-One Color Inkjet Printer, Copier, Scanner, Amazon Dash Replenishment Ready

UPDATE: The black failed on this printer. I tried cleaning the print head with a cleaning kit and replacing the cartridge. Neither worked. So it is now just a paper weight. I'll try HP next. My original review follows. I was impressed with the printer until now.Just got my new printer and printed a test page successfully. It took about half an hour to unpack and set up the printer, including the wireless interface to the computer. The setup instructions were very clear, there were just a lot of steps. The printer was heavier than I expected, since my previous inkjet printer was very light and felt almost like a toy. This one is quite solid. The LCD screen is small but readable. The most difficult step for some users will be finding the SSID password for your router. I haven't printed anything more than the test page, but that page looks terrific. Being wireless it's nice to have one less cable dangling behind my desk. It also allows me to print from any other wireless device without having to download images to my computer. The printer does make a bit of noise, but what printer doesn't. The initial setup was particularly noisy as it was aligning the print head. The motor that drives the print head makes a nice zipping sound and the print head clunks at the end of its travel. These are familiar sounds and nothing unusual. It is a bit faster in all respects than the HP printer that it replaced. I will be interested to see how thirsty it is for ink. I did a bit of research before buying and learned that it has a replaceable maintenance well that holds the ink that is ejected from the print head to clear it. This is part of the razor and blade economics common to all printers. Since I don't do much printing it won't break the budget. But for high volume printing it is something to consider.Update #1: The setup I described above did not include Epson Connect, which is how you can get the printer to print from any device with WiFi or internet capability. It took me a couple of hours to figure out how to make that happen. But eventually it did, and I managed to print a color photo from my Samsung Galaxy III phone. It worked as advertized.Several reviews complained about the cartridges that come with the printer. While I haven't printed enough to get a true assessment of how much ink they contain, the printer status shows all four cartridges as being full and being the XL size. As for replacement cartridges, I found a source, inkproducts.com, that offers third party replacements that can be refilled. If these work, the cost is way less than buying new cartridges every time. As I mentioned in my original review, the cartridges can be replaced individually, and you can buy the four different colors individually and replace only what is consumed. The website and youtube have very good videos that show you how to refill the cartridges. The website also sells a maintenance unit that can be reused over and over. It has a small cup that receives the ejected ink that you can just dump out. It has a device for resetting the chip so the printer thinks it's a new unit. Their ink cartridges don't even require resetting, although the printer will recognize them as not being Epson cartridges. It doesn't seem to mind.After I got my printer set up I ran their software updater. It allowed me to download the latest firmware for the printer. I suspect that with the right firmware the printer could be made to continue printing in black without having to have all the color cartridges full. It would probably take a lot of continued complaints about this to Epson to change this, but I just bet it could be done. So let Epson know this is something you want. If you are silent then you can't expect a change.

Update 05/04/2015 - Piece of junk. I've had this printer for under 9 months, and it has been working great! However, it just died. I replaced the black ink cartridge for the second time and the other 3 cartridges for the first time, and now I am getting an Error Code 0x97 every time I print. Unfortunately, now, I am going to have to deal with Epson support, who will either replace it with a refurb or have me ship it somewhere to be repaired. This is ridiculous! I should have left it alone after the first one bombed on its first day.Our color laser printer (Brother) recently died after about 5 years. The color print quality on the Brother was not good at all, so I wanted to be sure to get a new printer with excellent color print quality. I also wanted scanner/copier features. I did substantial research and decided on the Epson WF-3620.Unfortunately the first one did not make it past the initial setup and configuration. It kept giving me an error that was not documented by Epson, so apparently the printer was defective. I returned it to Amazon and took a chance on another one.I am thoroughly satisfied with this inkjet. The color quality is excellent, it's quick to print (if not faster, as fast as my old laser), and surprisingly I am still using the original ink cartridges, which come with less ink than the individually sold cartridges. Granted, we don't print on a daily basis, but my wife has used it for printing out our children's curriculum, my older kids have used it for homework and projects, and my younger son has used it to print out coloring pages from the Disney website.Setup was a breeze, and I love the web-based printer configuration. There are lots of features that I am not using like Epson Connect, Google Cloud, Air Print, etc.... I just don't need them, but I can see how these would benefit someone always on the go or away from home.

Ordered from Amazon on Sat 13 Dec and received via Fed Ex morning of 15 Dec (Prime member) the WF-3620 for my wife's business. The printer is installed on an Apple iMac 27" running OS X 10.10.1 (Yosemite). After removing the yellow sticker tab from each ink cartridge and firmly pressing them in place, the cartridges loaded without issue (initialization took approx 10 mins). The printer is fairly loud when loading the cartridges but not any worse than my Epson RX595 or WF600 printers. Initializing printer was fairly straight forward, and I like the touch screen which in my opinion is more straight forward compared my other printers. Initially, I attached the printer to the computer and loaded the printer via the system preferences > Printers & Scanners > add method. The printer was recognized and test prints were very fast with nice quality prints. However, when I tried to scan I received an error message. After going through the packaging, I found Espon's 'Start Here' guide and saw that there was a software install for both Windows and OS X. Fortunately I have a CD drive, after loading the cd and clicking on the software app it sends you to Epson's web page to download a "Drivers and Utilities Combo package" that took approx 10 - 15 min to download via DSL. After installing the software It guides you through setting up the printer (type of connection, how and when to connect to the computer, and fax setup). After following the instructions and installing drivers and utilities everything works beautifully. For those without a cd or dvd reader, on Epson's web page go to Support and look up Epson WorkForce WF-3620 All-in-One Printer, then Operating System Mac OS X 10.10.x and then look for Drivers and Utilities Combo Package the software is - epson15401.dmg - the download size is 126.5 MB.The printing on the WF3620 is definitely some kinda fast compared to my older RX595 and WF600. And the print quality appears to be quite a bit sharper too.