SYBO SR-CP-50B Commercial Grade Stainless Steel Percolate Coffee Maker Hot Water Urn for Catering, 50-Cup 8 L, Metallic

The sharp-looking stainless-steel urn brews good-tasting coffee fairly quickly. The basket that holds the coffee is a fine mesh that doesn't allow the grounds to fall through like others I've used. It boils up the water quieter than most other urns I've had. When it switches to the "keep warm" mode, it keeps the water very hot. So you can add sugar & cold milk to your coffee, and it will still be very hot even in a non-styrofoam cup.Nice product. Works well and is appropriately sized for smaller events. Easy to use and cleans up easily and stores well between uses. Great value for the price.

This coffee urn is a total workhorse. I’ve used it for a few events now, and it performs flawlessly every time. Heats up quickly, keeps the coffee hot for hours, and can handle a big crowd without a problem. The stainless steel build feels solid and easy to clean. Definitely a great investment if you’re catering, hosting, or just need a large-capacity coffee solution.

This Coffee Maker is an excellent choice for catering needs, capable of brewing up to 100 cups (16 liters) of coffee. Its durable stainless steel construction ensures longevity and easy cleaning, making it ideal for high-demand environments. The percolation process enhances the flavor, delivering rich and robust coffee. With a user-friendly design, it features an indicator light to show when the coffee is ready and a convenient spigot for easy serving. Overall, this coffee maker is a reliable and efficient solution for large gatherings and events.

Used this for a baby shower, we had 50 guests. everyone complemented the coffee, recommend using fresh ground beans. Filled it twice to max capacity. Compact in size.

I had the previous model in the kitchen at my Bed and Breakfast for 3 years and had to replace it because it started leaking. In fairness, it's almost always on, so it gets a lot of use. I use it exclusively for hot water (for tea, ramen, cocoa, cooking, cleaning, etc).Anyway, I went to my orders to find it and re-order and the new one arrived yesterday.1.) the filter will splash water back out at you now. It's shallower and the mesh is finer, so you have to pour water in slower. Tiring when you're holding up a full pitcher, and it slows me down significantly.2.) On the subject of slowing me down, the water level window is also a loser. It takes a little time to even begin to react to new water added (and I'm not even sure how they accomplished this defiance of the physics of water levels). If I'm not SLOW and CAREFUL I'll accidentally overfill it because the water level in the window takes like 20 seconds to accurately reflect the water level in the tank. Again, not ideal for a busy kitchen.3.) The lid is now flimsier and the connection is tighter, so it's more difficult to get into place and less likely to survive any accidents in the processI am NOT impressed by the re-design. This item is no longer for a busy kitchen. It's maybe for a hobbyist who doesn't need it very often. It's definitely not the workhorse the old one was. I'll be looking for something else immediately and I'm bummed I lost money on this and still have to use it until I can afford another one.CERTAINLY not for catering or larger commercial applications.

Works well. The water is VERY hot though. I always put a sign to let people know, so they do not burn their mouth.

It heats up great! Heats up quickly, the heat is maintained for a long time and it is very quiet when reheating!

(UPDATE 6/26)SYBO reached out to me about 30 days ago, offering a 50% refund in the form of an Amazon gift card (item had malfunctioned after the return window ad expired). They didn't have to do that, so I respect that. At least they are interested in making things right (better, anyway).So based on that, I would suggest that anyone who has bought this product recently, if you have any problems with yours don't assume it is okay or going to get better. Let them know before the return window expires. I am sure they will take care of it 100%.I would give the company 4 1/2 stars for their efforts, although the product needs to be improved (fixed) before I would rate it any higher.-------------------------------------------------------------------ORIGINAL REVIEW:Extremely high probability it will malfunction within a couple of months (or less) from when you get it! The electronic components are designed to fail. It consists of a heating element and 2 sensors (one monitors the water temp, the other the heating element's temp).If you start to notice the unit turning on and off constantly (without heating the water much at all) and you will, trust me; then the unit is already faulty. This is because the heating unit sensor is cutting out on you. The real problem is that the heating unit itself isn't even designed to withstand fully heating up. The sensor clicks on and off the prevent the heating element from burning out, meanwhile you get less and less hot water until it doesn't give you any hot water at all.By-passing the faulty sensor will simply allow the heating unit to burn itself out very quickly. If you don't by-pass the sensor, you end up with a pot that won't heat the water.If the heating unit was actually made to "heat up", then second sensor (the water temp sensor) would shut off the heating unit when the water was hot. That is how it is supposed to work, but the heating element burns up (no matter how much water you have in the pot) long before the water temp sensor kicks in.The heating element sensor should only be kicking in if the heating element is actually overheating (such as if the pot was left on and there was no water in the pot) to prevent an electrical fire. Only the water temp sensor should be going on and off during normal operation. I tested the heating element and corresponding sensor using an electronics meter and found them both to be faulty.I would advise staying away from SYBO (at any price level, since it is likely they all have the same parts) also avoid anything that looks identical, as these days they simply screen print anybody's brand name on the same products from the same factory.I don't have a recommended product to mention at this time. Not sure if there is anything as dependable as the old MIRROR hot pots were. But, I wouldn't waste my money (again) on one of these.