Kandi's Professional Touch Rhinestone Applicator, Australian Plug

Purchased this thing May 2016. I haven't had the need to use it until today. I took it out of the box, no written instructions, no video to watch as suggested on box. Wasn't hard to figure out. The minimal instructions on the box is about all you need to operate it. I freed it from it ties and plugged it in. Light switch turned green so I thought any moment now... NOTHING! I unplugged it, plugged back in, turned switch off and back on, let it sit for 20 minutes... NOTHING. Cold as a cucumber. Its too late to return to Amazon but I read on the box it has a 5 year warranty so I I went to the company website, found the phone number and gave them a call. Sounds like a one person operation. Women's voice recording sounds like its her cell phone message as she's driving down the road. I was told to leave a detailed message so we'll she if I get my call returned. Amazon has excellent customer service and even though its too late to send it back to them I'm sure they'll assist if needed. I'll update as soon as I having something to update. I've learned to completely check things out before putting them away for when I need them. Mine is NOT an Australian plug as stated in the title.UPDATE: Never returned my call. Obviously seller has NO INTEGRITY!

Nice little device. Takes some practice to achieve just the right touch to make it apply the stones perfectly, but other than that it is an excellent product that speeds up production of my rhinestone projects.

Love that it came with substantial tips to do a variety of rhinestone sizes. Works well, stones have not come off yet since applying them with this applicator. Highly recommend Kandi's Applicator.

works great love it. Make sure that you get a wide assortment of flat tips.

Good price, works very well with Swarovski hotfix crystals, and came with 9 different tips. I used this to put hotfix crystals on my wedding dress and it worked like a charm.

Fast shipping. Easy to use. Very pleased with the product.

I love this tool so much that I have purchased 6 of them in less than a year! Not because anything happened to them! I have four of them because my daughter and her friends love to bling out their t-shirts and two of them were given to family members as gifts. Great product!

The tool is easy to use but required a means of releasing the stone from the tip. I used a long quilting straight pin and slipped it into the side opening to release the stones. I also used a longer time frame for heating the stones. I only wish the kit included tips for applying metal studs of different sizes.