Question 1

Does this modem support dtmf format for the caller id info? cause in my country dtmf is used instead of fsk format. I´ll appreciate any answer

Accepted Answer

Sorry, it does not.

Question 2

How do you get this modem to work with voice and caller id on windows 10?  i tried every driver on the included cd.

Accepted Answer

It's not compatible with Win10.  I returned mine.

Question 3

can i make/recive voice call in pc?

Accepted Answer

It depends what software that you are using on your PC to make the call and if the program recognizes this type modem.. I was not able to make this modem work with the program that I am using ( Venta Fax & Voice) so I had to return it

Question 4

Can I record incoming calls?

Accepted Answer

Well yes, that can be done with a modem connected in series with another telephony device, but that's sure not what a modem is intended for. You'd have to have modem-control software with a built-in audio recorder, or else have the skills/know-how to use the Hayes Command Set with a manual modem terminal software and a separate software-based audio recorder. Then the modem uses a lot of power, and it's rigged to send/receive (not just receive) so you'd likely hear a LOUD click when it picks up and maybe a hum or buzz on the line while recording.

I'd recommend a decent handheld recorder. Just bought my mom an Olympus DM-720 that works great. Crystal sound quality, digital recording format, USB interface, the whole 9 yards. To interface with your phone, get yourself a standard Stereo 2.5mm jack, solder with an iron, and any old telephone cord (assuming a 4-conductor satin cable with RJ11 jacks on each end).

Cut off/throw away 1 of the RJ11 jacks and then look through the clear plastic on the other (still connected) one to see what color wires are in the middle. To make this easy, red is ring and green is tip in your perfectly standard telephony "satin cable," but not all are perfectly standard (some may also have red and green but have them wired backward). If your wire doesn't have those colors, or even if it does but you want to make sure they're in the correct tip/ring pinout, just hold the RJ11 with the "clip" facing down (and the wire toward you, with the blunt end of the RJ11 facing away from you) and examine the left-to-right orientation of the wires through the clear viewport on the top. All the ones on the leftmost side are tip/voltage and the right are ring/ground. The paired wires start at the center, so the middle 2 are tip/left ring/right, then the next innermost left is tip paired with the next innermost right which is ring.

If you're using a standard 1-line phone, use the middle wires but make sure you get the tip/ring orientation right. Just strip a little colored insulator off the wires you're going to connect to the headphone jack, connect/solder the ring wire to the stereo jack's ground or - (ring) post and the tip wire to the jack's voltage or + (tip) post. If you get all this right, plug the stereo jack into the recorder's "microphone in" jack and plug the RJ11 into any phone outlet that's wired to connect with the phone you want to record from.  Don't start the recorder until you pick up the phone.

3rd try at this answer.  Hopefully I got all the details clear and correct this time.  Need coffee!

ASIN	B008RZTJC0
Best Sellers Rank	#11,206 in Computers & Accessories ( See Top 100 in Computers & Accessories ) #52 in Computer Networking Modems
Brand	AGPTEK
Color	Black
Compatible Devices	Personal Computer
Connectivity Technology	USB
Customer Reviews	4.0 4.0 out of 5 stars (591)
Data Transfer Rate	56 kilobits_per_second
Internet Service Provider	AT&T, Verizon, CenturyLink
Item Highlight	Plug & Play on Win 7/8/10/11, Supports Data/Fax/Voice, 56K V.92 Standard, Includes RJ11 Cable, Compact for Laptop & Desktop
Item Weight	9.07 g
Manufacturer	Brainydeal
Maximum Downstream Data Transfer Rate	0.06 megabits_per_second
Maximum Upstream Data Transfer Rate	48 kilobits_per_second
Mfr Part Number	FM2
Model Number	FM2
Modem Type	Voice
Number of Ethernet Ports	2
Number of Items	1
Number of Ports	2
UPC	848454029624
Unit Count	1 Count

AGPtek External USB 56K Modem, Plug & Play Dial-Up for Fax, Win 7/8/10/11

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