Govee WiFi Water Sensor 1 Pack, Smart Water Leak Detector, 100dB Adjustable Alarm Suit for Home and Basement, Water Leak Alert with Email & APP Push (Only Support 2.4G Wi-Fi)

The instructions are pretty weak. It took me several tries to get everything connected. The key is connecting your phone to 2.4 and then connecting your phone to the gateway and then connecting up your sensors. After that everything was great. The app works fine for me. Tested out a sensor and it sent an alert to my phone. Running the latest IOS.

nice product. very economical and it works great. easy to setup

We bought this sensor kit with some extra sensors two weeks ago to help monitor the house while we were on vacation. Setup was easy after an hour of unnecessarily confusion. Included batteries worked fine, it's a new installation so I cannot comment on battery life. The manufacture's directions are unclear ... THANK YOU to the Amazon reviewers who wrote terrific explanations to help the rest of us. How well does the Govee app protect privacy? This is not an accusation, it's just an unknown. So I didn't want it installed on the phone I use everyday. Here's an option that also makes it easy to connect to the required 2.4 GHz wifi: I installed the app on an old iPhone that's connected to our router's 2.4GHz "guest WiFi". Using the old phone, and after struggling with the unclear directions, the Gateway connected to guest WiFi and all six detectors paired to their gateway. I also assigned the detectors to location names (e.g. "Water Heater"), so any alerts would immediately direct me to the problem. Then I tested one detector; SUCCESS!!! The audible alarm sounded immediately. Then, within a minute this email arrived: "Your "H5054_48C5" has detected water leakage. Check the area soon to avoid water damage." Glad that the alert system works, I know there's a problem somewhere, but that cryptic serial number doesn't help to find it. Suggest that Govee add "location" to their alert messages. So I like this product. If Govee adds clarity to the installation directions and alert messages they would fully earn a five-star rating! ****

These Leak Detectors have worked great. I bought an extra set and have them all over my house. They definitely go off if there is a leak. I also get an alert in my email, which is helpful since I have a large, old house. In addition, you get an email alert when the batteries are getting low, which has just started after 4 and a half years. It actually works as advertised, unlike my smoke alarms.

I received the item and a box of five more sensors about an hour ago. I am professional at home construction, including the plumbing trade. Here's what I found. After setting up the first sensor to the internet, I proceeded to place that one under my kitchen sink. I looked under the sink with a flashlight and didn't notice anything on the bottom of the sink cabinet, so I slid the sensor to the back of the cabinet. On doing so, I felt a dampness on the palm of my hand as I placed the sensor. There was a film of water on the bottom of the cabinet. I waited to see if the sensor would go off, as it did when I tested it by wetting a finger and putting it across two of the terminals on the bottom of the sensor. Well, that film of water did not trip the sensor. Wondering why, I placed the sensor on a flat piece of plastic on my work bench and I could see there is a 1/16 inch or so of space between the sensor probes and the flat plastic sheet I put it on. That's the problem right there. A film of water on the bottom of a cabinet will not set the sensor off. The probes will not contact the water surface. Here's what I did. I removed the little rubber plugs from each of the four feet of the sensor. Use a sharp object. I placed the sensor on a piece of sand paper on a very flat surface. Rubbing down on the sand paper I sanded the plastic feet down to the same level of the metal probes under the sensor. Now the probes will touch the surface the sensor is resting on. I tried the sensor under the sink again and it immediately tripped the water alarm. A slow drip will not make a puddle of water in a cabinet. It will most likely coat the bottom of the cabinet as it's being absorbed into the wood or leaking out at the seems of the cabinet. Something about kitchen cabinets: The bottom of kitchen and bath cabinets is usually made of cheap particle board or some material equally water absorbent. A small drip will not form a puddle of water as you might think. The bottom of the cabinet will absorb a small water leak, like a very slow drip, for MONTHS. Probably until the bottom of the cabinet is ruined. You will be able to tell by the bottom of the cabinet sagging down. But here's what I do with my sink cabinets. I put a heavy bead of caulk around the edge of the inside of the cabinet where the bottom of the cabinet meets the sides. Then I apply two or three coats of varnish to the bottom of the cabinet (we're talking INSIDE the cabinet here). What this does is make the bottom of the cabinet somewhat water proof, enough that the cabinet material will not absorb a small leak. And a larger leak will run out the FRONT of the cabinet, rather than down the seams between the bottom and sides of the cabinet. And you will notice it before damage is done. Now, the Govee setup. I did find the setup a little confusing I'll admit. Especially when setting up to the internet. The app wanted me to connect my phone to the wifi of the gateway unit that comes with the sensor. I'm thinking, do I want to do that? And lose my home wifi on the phone? I ended up backing out of the setup. But going back into the app again, I found it was working. I pushed the buttons as directed and setup the 6 sensors I had without issue. As you do each one, and are looking for it in the app screen, pull down the screen to refresh it and you'll see the device you connected. I gave four stars because: The directions could be a little more precise with the wifi setup of the gateway. The sensor probes should be lowered to pick up any amount of water. Note: The first sensor I installed saved me a big headache had the dripping fitting decided to break sometime down the road. This one find paid for the sensors I put in today. An overall excellent product. Just sand down the feet. UPDATE: 6/29/21 - I had a sensor alarm in my bathroom vanity sink cabinet. I removed the stuff stored under the sink and didn’t see anything around the sensor. I moved the sensor and carefully felt the area with my fingers. With no visible water, the area felt slightly damp to the touch. I took a closer look at all the plumbing with a flashlight, and sure enough, one sink supply connection was the slightest bit wet. Maybe one drop per hour. My description above on how I modified the sensor probes to touch the surface (floor, etc.) had allowed the unit to alarm well before any water started to puddle and soak into the wood and ruin the cabinet. I highly recommend these water sensors and that you modify them as I suggested above.

Update 10/7 Govee got back to me. If this Support Engineer's description and troubleshooting steps are right, no one should buy this kit at this time. First off, if you use an Eero, as I said before, it won't work out of the box and it requires a support call to them to disable 5GHz (shame on you Eero for not making that a user toggle, BTW). But here's the issue -- look at #6(A). The password recommendation is 8 characters, numbers and letters only. From what I can tell so far, that isn't a temporary thing. If you want Govee to stay on your network, you have to basically give your WiFi the security of a piece of Swiss cheese. No WiFi password in this day and age should be 8 characters. With access to a botnet or AWS instance farm, a WarDriver or your neighborhood script kiddie will have it cracked in minutes, or in the best case for them, a couple of days. This is unacceptable and I don't know how this could have scored an 'Amazon's Choice' banner with that level of insecurity. I've responded asking if there is a way to reload the firmware on the device and if they have anything in a Beta stage that could be tested to resolve these issues. If not, this is getting returned. Here are Govee's troubleshooting steps and notes: If the gateway is unable to connect to WiFi, please follow this troubleshooting: (1) If the mobile phone WLAN/Wi-Fi switch is not turned on during setup, there is no WiFi list selection, please go to the phone settings page to re-open the mobile phone WLAN/Wi-Fi until the prompt disappears. (2) In the WiFi setting interface of the APP, please fill in the your home WiFi account and password correctly. If you need to switch WiFi, please do not choose the WiFi named "Govee_gateway_XXXX"; (3) Please check if the network standard is 5G network, please switch to 2.4G network standard and restart the router. (No supports 5G) If the router supports dual-frecuency, please turn off 5GHz before connecting:) (4) Please check if the WiFi network is normal. Please use the mobile phone to connect to the WiFi network to confirm that the network communication is normal. (5) Please check if the WiFi network account and password are correct or not, and enter the correct account and password to reconnect. (6) If the WiFi account number and password are not compatible, please mo-dify them to a simple (number and letter combination) account and password before connecting. A. The password length is recommended to be 8 digits. There can't be any special symbols (eg: '=&<>"" {}) in the WIFI name and password. B. If the router has the anti-mite network function enabled, please disable it. C.Please chan-ge the encryption method in the router settings to TKIP&AES; D. Due to the difference of routers, if the above methods can not solve the problem, please restart the router or chan-ge a router to have a try; (7) When APP prompts you to connect a WiFi starting with Govee_gateway_XXXX, and you can't find it in the WLAN setting, please check if the light on the gateway is flashing slowly blue or not. If not, press long the WiFi pairing key for 3 seconds until the blue indicator light flashes slowly. (8) If the router is not compatible with the device, please use the mobile phone hotspot to connect. (9) Please turn on GPS/location and Bluetooth. (10) Please log in to the router and enter its security settings interface to disable Mac address filtering. (11) As for IOS, please note that there will be an extra blank, please de-lete it when you enter WIFI password, thank you! (12) One example from our customer: complete setup if I disabled mobile data connection on my phone. Gateway to WIFI: https://youtu.be/m_A_4Fg0Jd0 Update 10/4 I spent over an hour on the phone with Eero Support working through this and they turned off the 5GHz band completely, and the gateway still wouldn't connect, and they never saw it try to connect during the setup process. Still haven't heard back from Govee despite two requests within the app and multiple emails directly to Support. About to return this. I had high hopes for this little kit, and it looked like it was precisely what I needed. I read the reviews and ignored the negatives thinking 'surely, in a network as well built and modern as mine, there won't be issues, after all, I've not had any problems with other 2.4GHz only devices'. Don't make that mistake. It seems that this system works if you have a 1994 WiFi setup with horrible security, no band steering and don't use a mesh of any sort. If your WiFi setup is in any wise modern, don't bother. I don't generally say flat-out to not buy a product, but I have yet to get something even close to working or get a response from the company. I run an Eero Pro configuration and have terrific WiFi throughout the house. The system supports both 2.4GHz and 5GHz bands simultaneously, with band steering technology in place. The WiFi 5040 gateway Govee has built simply will NOT connect to it, no matter what I do. I have other 2.4GHz only devices, some of them pretty old, that work flawlessly with Eero. I don't think it's an AP/Mesh problem, it looks to be a client problem entirely. I thought it was the password being too complex, based on some reviews that said simplifying their password helped. Turned on Guest access with a horrific password, and it didn't make any difference. Thought maybe the beta band steering I have enabled was causing an issue, so I turned that off and started again. Nope, no dice. I happen to have a mobile hotspot that operates in a fixed 2.4GHz band for WiFi, still wouldn't connect to that, though I'm still suspecting that connection issue is related to the complex password I have on that device, but it's too troublesome to change that for me to keep troubleshooting. Support? They don't reply if I log a problem via the app or an email, so I can't really say they have good or bad support, because from my perspective they have NO support. What's so painful to me is I'd be willing to help them figure out what's going on if they'd only respond. I work in the tech space, and troubleshooting these sorts of things is something I do all the time. As it is I'm going to have to explore other solutions.

Great price. Simple to set up. Gives both a local alarm and an online notification via the app. Clever use of the plug-in hub using wall outlet to avoid battery issues.

It was a difficult process setting the Gateway up. It requires the 2.4GHz band to work. I have an Asus RT-AX82U Router and Smart Connect was enabled so the Govee Gateway would not select the 2.4GHz band on its own which prevented it from connecting to the network. In order to get it to connect, I needed to turn off the Smart Connect feature in the Asus routers Homepage/Dashboard, setup a 2.4GHz network that I could manually login and connect to with the Govee Gateway and proceed with the setup process described in the Govee manual. It took a while to figure this out but once I did this I was able to get the gateway to connect right away. However, when I tried setting the Asus Router back to Smart Connect the Govee Gateway failed to connect because it OR the router wasn't able to decide which band it wanted to use for its connection. This issue is probably why so many people have issues connecting the Govee Gateway to their network/router. I am decent with networking, not a pro, but I can figure out a majority of the issues I come across. I know that many people can't and Govee SHOULD update their instructions to reflect this, not force the customer to make a call. With so many different routers and networks I don't know if Govee tech support would even be able to solve this issue, although they have probably come across this situation before. Next test will be to setup a MAC filter, if that doesn't work, I will create a guest network dedicated to the 2.4GHz band and log the Govee into that, which I know will work. Then I will be able to enable Smart Connect on the routers main network. I will update my review with the result thereafter. I would rather the Router have Smart Connect enabled as it is a VERY useful feature and prevents 2.4GHz devices from hogging the 5GHz band. So, because I need to work, I disabled Smart Connect to allow a choice between 2.4GHz and 5GHz bands and I set up the Govee, again, to the 2.4GHz network.