Elgi Ultra Chocogrind Wet Grinder, 2kg Capacity, White

In less than 24 hours this machine produced creamy milk chocolate. I pre-ground the cacao nibs in a blender first for about 5 minutes to reduce the work load on the grinder. The machine was relatively quiet once the nibs were ground to a paste. The only issues I had was the machine shutdown 3 times during the process after about 15 hours, I'm assuming due to overheating which surprised me as the machine was only loaded with 1 kg of ingredients and operating in an air-conditioned room

I ordered this as a novice. The item I received was the rice grinder not wet grinder. I cancelled the order and tried to reorder, Luckily the store is near my home so I went there and got the proper one. The timer is only 99 minutes not hours, customer support is difficult to talk to.I made my first batch of 75% dark and followed the instructions in the video. I had to wake up a few times during the night to restart the machine, (it is quite enough to sleep).The chocolate was good but had an acidic back flavor. I then made my batch of Milk and after purchasing a gradiometer to test the viscosity it only took be 12 hours so no I am on my way to a successful venture. I think they should have a source to view more instructions for the beginners.

The timer is in minutes, not hours. So is only up to 99 minutes, so I have to manually restart it 12+ times, annoying.

Las instrucciones en español

I used this machine one time. When I disassembled it per the instructions to clean it, one of the parts was no longer glued down. Upon inquiring for some sort of replacement, I was told that I needed to buy a new wheel. Do NOT buy this product. It is not guaranteed that it will work even one time. This is a rip off!

The media could not be loaded. Perfect for my wife’s chocolates bean to bar! She used 2 times in this month and she loved it! Now she is asking me for one more chocogrinder!!

I ordered this item (Chocogrind) twice from Amazon and twice received the wrong item. Amazon's customer support for returning the incorrect item was stellar.Since either Amazon or the seller was stocking the wrong item via Amazon, I went directly to the seller to order the item. This time, I did receive the correct item, but the timer on the item I received counts down in minutes instead of hours.I contacted the seller for support. The seller replied, "Send us machine only with prepaid shipping label so we will check." No. The shipping cost burden for returns/exchanges belongs to the seller, not the customer, when a faulty product was provided.The product itself, aside from the timer counting down in minutes instead of the advertised hours, works quite nicely. The chocolate I made with it turned out amazing. The quality of the chocolate was silky and smooth. The noise from the machine is significant, but that's typical for machines of this type. The noise was less significant when I pre-ground the nibs into a paste instead of adding the dry nibs as the instructions indicate. The included tool made it easy to disassemble the grinding stones for easy cleaning.It's the constant resetting of the timer that makes the experience inconvenient and annoying. It's the poor customer service from the seller that prompted this review to warn others.

Right out of the box, everything went right. Good thing because there isnt an owners manual. They did provide a guide for making the chocolate. So i cleaned it, let everything dry, tyrned it on, added nibs, 5 hrs later added a little sugar and the next morning had our first batch of chocolate semi-sweet. Very pleased. Just a note. Took two months to ship, out of stock.