Fellowes 3103201 Powershred W11C, 11-Sheet Cross-cut Paper and Credit Card Shredder with Safety Lock

Update 12/21… OK last update gushing over this shredder! Hubby tried to shred two thick credit cards at once and jammed the machine. I had to pry from the inside and take a plyiers to the cards and rip it out the top. The machine wasn’t working or making any noise due to the jam but the minute I got the cards free and turned it back on it went right back to the job it was designed to do! I’ve given this machine a bit of a beating and each time it performs as it should. I would highly recommend this purchase!!update: April 2021...was just loving my shredder still until I put too many bank carbons in it and it jammed. I had to tug and pull and cut at paper to get out. I managed to release the jam. shredded a couple more papers and now two days later it wont even turn on??? I really love this shredder and I did jam it. Not sure if there was a proper jam but now it doesn't work??? After I have hubby check it out I may up buying again and then being more careful.I'm going to give it 4 stars because I've only had it for 2 days. The true test to me is over time. So far I'm impressed, has lots of power, feeds quite a few sheets and feeds them quickly. The reviews about the top being very heavy are correct but I can deal with that and It is loud but it's only something you use every so often that it's not a big deal to me either. So far I would recommend I'm hoping it lasts a good long time.Had it for about a month now. Shredded a big bin of stuff easily. Very powerful. Would buy it again!9/19...a great shredder still glad I purchased it!UPDATE: love it... It has been a year now this thing is going full speed ahead and I loved it would highly recommend.10/21…it is still going strong, love it! I had a few jams I thought we’re close calls but managed through them, as I was reading my rambling messages above! Great by, highly recommend.

Firstly, can't believe I never reviewed this but must not have since this system is letting me do so now. Bought this unit 1 yr ago, and have really enjoyed it. No cons, and the pros are:* first cross-cut shredder ever, and love it - WAY worth spending the extra money over a strip shredder* very powerful unit, motor runs like a bull even when slip up and put a couple too many sheets in it* read where can even shred credit cards so did once, and worked well* love the auto shut-off feature, and reverse works well when need it to* I do believe weight often correlates to quality, and if so this bad boy's high quality - pretty heavy, in a good, solid-feeling way* haven't used the locking feature but have tried it just to see how it works, and it does work well. If have little ones around, can leave plugged in and feel secure since it takes an adult's dexterity to unlock it, but not so difficult as to be a nuisanceNow then, my favorite part: the service, very impressive. Okay, so I did have one con in that the auto shut-off feature quit working a couple of mos ago, just had never found the time to address it, just kept dealing with it. After finally trying this week their recommended trouble shooting tips, I emailed them for help, explaining that while I had purchased it just a few days over 1 yr ago, I had actually experienced the problem for longer, expecting them to potentially stand firm on a 1yr deal, like they absolutely could have and been within their rights. Well, not only did they respond quickly with some questions for me, they agreed to send me a new unit. This was probably since I had presented such an especially sound explanation, including that I rarely use it and always oil it when emptying it as they recommend, legitimacy of which was probably helped by the fact that my original Amazon invoice had both the shredder and the oil on it - am sure that helped.They earned a fan for life with that service. So stop reading and just buy it already :)

This is my second purchase of this model shredder after the first one died after 5 years and 11 months. What I believe killed it was shredding a credit card by inserting it alone directly over the safety tab/switch inside the paper slot. (In the future I will tape the plastic card off center so that it doesn't feed directly over the switch.)I have used, owned or looked at many shredders over the years. I have owned larger professional type models with pull out drawers with larger capacity and I have owned (and tossed) the single sheet shredders that are ineffective because they take only singe sheets ... or jam ... or just create strips which isn't exactly a secure way to discard sensitive info.For me a shredder has to be powerful enough to shred multiple sheets with staples. And it has to be fast to use and empty. Everything else is negotiable.Here is why I purchased this shredder again (fortunately still available after 5 years) and here are the downsides ... cons.Pros:Shreds well without jamming.Easy to empty – tip: paper container will take a standard plastic grocery bagReasonable capacity for home use – empty once a week.Cons:Loud – this thing screams … would be really annoying to use over a prolonged uninterrupted time.Top heavy – to clean you need to lift off the heavy top and sit it on the floor (or somewhere). Besides being heavy, there will be a few hanging shreds that you will have to manually pick up.All in all, I will take the that fact that it doesn’t jam easily and is easy to clean, particularly if you use a plastic grocery bag, over the annoying noise level and heavy top that needs to be removed to clean.I can put in a few papers and walk away. I can empty this thing in less than 30 seconds without having to worry about chasing down a mess of stray paper pieces that fall out when emptying into another container. And this is why a bought this shredder again.